Outreach Phlebotomist Laboratory Assistant I

Park

Nicollet Health Services

Job

Title

Asst,

Lab I Outreach Phleb

Job

Code

3SS

Leader

Title Level

Supervisor

Location

Methodist

Hospital

Department

Laboratory

Final

Approval (Dir. or VP Level)

Director

Date

Approved

10/21/2022

Date

Revised

02/05/2024

POSITION

SUMMARY STATEMENT

The

• Lab Assistant in Lab Outreach will provide a wide range of mobile
• phlebotomy laboratory services including specimen collection via
• mobile phlebotomy, ordering, phlebotomy dispatch, specimen
• processing, centrifuging, and collecting and receiving specimens in
• our EHR (electronic health record). Will deliver specimens to the
• appropriate lab department while ensuring proper efficiency and
• workflow management. Will also serve as a resource for questions from
• internal and external customers regarding specimen handling and
• processing.

MINIMUM

QUALIFICATIONS

-

Education,

Experience or Equivalent Combination

-

NA

-

Licensure/

Registration/ Certification

-

Safely

• and legally operate Park Nicollet vehicles, must have a valid
• driver’s license. May be required to drive personal car on an
• occasional basis.
• -

Knowledge,

Skills, and Abilities

-

Strong

• customer service skills, ability to work independently, good
• problem-solving skills.
• -

Demonstrates

• knowledge of age-related growth and development principles
• necessary to provide appropriate service and assure safety of
• patients.
• -

Demonstrates

• strong organizational skills with the ability to meet time
• sensitive customer requests and changes on short notice.

PREFERRED

QUALIFICATIONS

-

Education,

Experience or Equivalent Combination

-

One

• year phlebotomy experience preferred.
• -

Licensure/

Registration/ Certification

-

ASCP

• certification for phlebotomy preferred.
• -

Knowledge,

Skills, and Abilities

-

NA

ESSENTIAL

DUTIES

• -
• (70%)
• – Perform patient Mobile Phlebotomy on patients of all ages in
• accordance with Laboratory policy, verifying that correct patient
• identification is carried out through all stages of sample
• collection and /or processing.
• -

Driving

• to various locations
• -

Drawing

• specimens from patients
• -

Ordering

• specimen testing
• -

Providing

• superior customer service to patients
• -
• (10%)
• – Utilize computer to access laboratory information management
• system to document specimen tracking and obtain relevant patient
• information.
• -

(Ongoing)

• – Dispatch phlebotomist for daily assignments and breaks to
• meeting published turnaround times.
• -
• (5%)
• – Deliver specimens to the lab directly, once collected and
• received.
• -
• (15%)
• – Rotate to other sites or departments as directed including, HOD
• and Hospital In patient.
• -

(Ongoing)

• – Communicate effectively and regularly with coworkers, LA2
• (Mentor) team leader, technical specialists, supervisors, and
• managers.
• -

(Ongoing)

• – Participate in Completion of performance appraisals using the
• automated electronic system (GPS) to provide input for self, peers,
• and leaders.
• -

(Ongoing)

• – Attend and/or complete all assigned PNHS mandatory training and
• laboratory specific competency testing as scheduled.
• -

(Ongoing)

• – Model and promote the head and heart behaviors.
• -
• (5%)
• – Perform other duties as assigned including but not limited to,
• training new and existing employees, preparing next day routes,
• ordering future orders, answering phone calls, activating and
• printing all Change Health Care Orders including today and future
• dates, phlebotomy support for HOD, phlebotomy support for In Patient
• Phlebotomy and cleaning/washing and fueling company cars.
• *Job
• description rankings/percentages are intended to reflect normal
• averages over an extended period of time, and are subject to daily
• variances. Quality and efficiency standards should at no time be
• compromised to meet the average expectations expressed above. Job
• descriptions are subject to change to accommodate organization or
• department needs.

ORGANIZATIONAL

EXPECTATIONS

Values

All

colleagues are expected to live our values

Excellence: We

strive for the best results and always look for ways to improve.

Compassion: We

care and show empathy and respect for each person.

Partnership: We

are strongest when we work together and with those we serve.

Integrity: We

are open and honest, and we keep our commitments.

Additional

Expectations

-

Complies

• with safety instructions, observe safe work practices, provides
• input on safety issues, and promotes a safe work environment.
• -

Maintains

• regular and timely attendance.
• -

Protects

• confidentiality.
• -

Demonstrates

• participation in and support of the organization's Corporate
• Integrity Program by participating in compliance-related education
• and training and complying with the organization's policies and
• procedures.
• -

Timely

• completion of all mandatory education and organizational
• requirements (i.e., licensure/certification, Employee Health and
• Wellness requirements, annual training, etc.)

POPULATION

SPECIFIC COMPETENCIES

Yes

No

Does

• this employee have direct patient contact?
• x

Departments

• will need to determine the appropriate competencies in their areas
• for their specific patient populations documented in the essential
• duties section.

Examples

of items that can be included are

-

Identifies

• expected outcomes for a plan individualized to the patient or
• situation specific to the needs of the population served.
• -

Communicates

• effectively with patients, families, and team members.
• -

Integrates

• practices that supports patient safety, acknowledges variations in
• populations served.
• -

Anticipates

• the needs of the population served as well as the unique
• characteristics of the communities served.
• -

Anticipates

• the needs of the population in providing culturally responsive care
• and develops an individualized plan for patients and families.

LEADERSHIP

RESPONSIBILITY

Please

• describe the degree to which the position directs the work of others
• or coordinates workflow of a clinic, department, or functional area.
• If applicable, indicate the number of people and the titles for which
• this position directly and/or indirectly directs the work of others
• or coordinates workflow.

NA

Critical

Job Demands

Section

• 1: Place an “X’ next to ONE
• of the terms that best describes the frequency for each of the
• Critical Demands.

Critical

Demands

N/A

0%

Rare

• 1-5%
• (Up to a 1/2 hour)

Occa

• 6-33%
• (1/2 hour to 3 hours)

Freq

• 34-66%
• (3 to 5½ hours)

Cont

• 67-100%
• (5½ to 8
• hours)

Standing

• Remaining on one's feet in an upright position at a work station

• without moving about.
• x

Walking

• Moving

• about on foot.
• x

Sitting

• Remaining in a seated position.

x

Squatting

• Assuming or maintaining a crouching position with the knees

• bent.
• x

Reaching

• Stretching out or extending to touch or grasp.

x

Lifting

• Raising or lowering an object from one level to another

• (includes upward pulling).
• x

Carrying

• Transporting an object, usually holding it in the hands or arms,

• or on the shoulder.
• x

Pushing/Pulling

• – Exerting force upon an object so that the object moves
• away/towards from the force.
• x

Handling/Fingering

• – (includes
• typing, computer work, gripping, grasping, and pinching)
• x

Section

• 2: Place an “X” next to ONE
• of the terms that best describes the Strength
• Rating for this job
• classification whichis
• expressed by one of five terms: Sedentary,
• Light, Medium, Heavy, and Very Heavy.

Sedentary

Work

• Exerting up to 10 pounds of force occasionally (Occasionally:

• activity or condition exists up to 1/3 of the time) and/or a
• negligible amount of force frequently (Frequently: activity or
• condition exists from 1/3 to 2/3 of the time) to lift, carry,
• push, pull, or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time, but may involve
• walking or standing for brief periods of time. Jobs are sedentary
• if walking and standing are required only occasionally and all
• other sedentary criteria are met.
• x

Light

Work

• Exerting up to 20 pounds of force occasionally, and/or up to 10

• pounds of force frequently, and/or a negligible amount of force
• constantly (Constantly: activity or condition exists 2/3 or more
• of the time) to move objects. Physical demand requirements are in
• excess of those for Sedentary Work. Even though the weight lifted

may be only a negligible amount, a job should be rated Light Work

• (1) when it requires walking or standing to a significant degree;
• or (2) when it requires sitting most of the time but entails
• pushing and/or pulling of arm or leg controls; and/or (3) when the
• job requires working at a production rate pace entailing the
• constant pushing and/or pulling of materials even though the
• weight of those materials is negligible. NOTE: The constant stress
• and strain of maintaining a production rate pace, especially in an
• industrial setting, can be and is physically demanding of a worker
• even though the amount of force exerted is negligible.

Medium

Work

• Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25

• pounds of force frequently, and/or greater than negligible up to
• 10 pounds of force constantly to move objects. Physical Demand
• requirements are in excess of those for Light Work.

Heavy

Work

• Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50

• pounds of force frequently, and/or 10 to 20 pounds of force
• constantly to move objects. Physical Demand requirements are in
• excess of those for Medium Work.

Very

Heavy Work

• Exerting in excess of 100 pounds of force occasionally, and/or

• in excess of 50 pounds of force frequently, and/or in excess of 20
• pounds of force constantly to move objects. Physical Demand
• requirements are in excess of those for Heavy Work.

Note

• During any patient handling task, if any caregiver is required to
• lift more than 35 lbs. of a patient’s weight, assistive transfer
• devices should be used for the transfer.

HAZARD

ASSESSMENT FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)

Please

• contact the employer Employee Health & Safety (EHS) with any
• questions or assistance related to the completion of the Hazard
• Assessment for Personal Protective Equipment (HAPPE) Form.

RELATED

TO: Hazardous Substances and Harmful Physical Agents

Yes

No

Task

Description

Potential

Hazard

Hazard

control

PPE

Required

x

Working

with box cutters, knives or other sharp cutting devices.

Penetration

-

Cut

• away from body.
• -

Use

proper tool for the job.

Safety

knife or safety box cutter

Cut

resistant gloves

Other

• ___________________
• x

Working

• with liquid chemicals, acids, or caustics (Examples: reprocessing,
• cleaners, disinfectants, laboratory chemicals).

See

MSDS online database for chemical list

Chemicals

Flammables

Toxic

Gases

Corrosives

-

Use

• only employer approved products.
• -

Use

• appropriate soaking containers with labels.
• -

Understand

hazards of chemicals you use (read MSDS).

Goggles

Chemical

face shield

Chemical

resistant gloves

Chemical

resistant aprons

Lab

Coat

Closed

toe shoes

Powered

Air Purifying Respirator

Other

• ___________________
• x

Exposed

• to extreme heat (Examples: Autoclaves, Blanket warmers, Ovens,
• Propane torches) or cold (Liquid Nitrogen, Winter temperatures).

Heat

Cold

Stress, Burns, Frostbite

-

Approach

• hot surfaces carefully.
• -

Use

only approved liquid nitrogen dewars. Dispense only if trained.

Heat

resistant gloves

Cryogenic

(cold resistant) gloves

Goggles

Face

shield

Other

• ___________________
• x

Driving

or riding in motorized vehicle equipment as part of the job.

Vehicle

• crash, Impact
• -

Absolutely

• no text messaging while driving.
• -

Refrain

from cell phone use while driving.

Seat

belt

Other

• ___________________
• x

Working

• in extremely wet or slippery conditions or working in 24/7
• operations where floors are wet from mopping.

Slip,

Trip, or Fall

-

For

• wet areas, mop excess water regularly.
• -

Place

• warning signs.
• -

Select

footwear carefully

Slip

resistant shoes

Rubber

boots

Other

• ___________________
• x

Preparing

• or handling hazardous drugs (Examples: cytotoxic drugs,
• chemotherapy agents).

Chemical

Genetic

damage

Tumors

-

Receive

• training
• -

PPE

-

Use

• of biological cabinet
• -

Spill

• procedures
• -

Waste

disposal SOP

Gloves

appropriate for chemical

Disposable

barrier gown

Goggles

N95/PAPR

(spill cleanup)

Ventilation

Hood

Other

• ___________________
• x

Medical/surgical

procedures involving heat generating tools or equipment (Examples

cautery/ lasers).

Light

• radiation, burns to self or patient, smoke inhalation
• -

Receive

• laser training.
• -

Awareness

• and knowledge to minimize surgical or procedural fires.
• -

Code

• Red training
• -

PPE

-

Restricted

access

Specialized

laser safety glasses

Other

• ___________________
• x

Working

• with or near ionizing Radiation Hazards (Examples: Radioactive
• sources, X-Rays).

Over

• exposure, Genetic damage
• -

Warning

• signage
• -

PPE

-

Waste

• and spill procedures
• -

Personal

• monitoring
• -

Shielding,

distance

Lead

Aprons

Other

• ___________________
• x

Working

near MRI.

Trauma

• resulting from missile effect
• -

Restrict

• access
• -

Screening

-

Signage

x

Moving

equipment/supplies.

Strain,

Sprain

-

Proper

• body mechanics
• -

Get

• additional help
• -

Get

• Ergonomic help from EOHS.
• x

Dealing

with agitated persons or disturbances.

Workplace

• violence, bodily injury, body fluid exposure
• -

Training

• in verbal de-escalation techniques.
• -

Code

Green procedure

Gloves

(Clean)

Barrier

Gown or fluid resistant Lab Coat

HAZARD

ASSESSMENT FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)

RELATED

TO: Infectious Agents

Yes

No

Description

Potential

Hazard

Hazard

control

PPE

Required

PERFORMING

OR ASSISTING WITH THESE TASKS

x

Potential

• for splash of blood/body fluid to face and clothing: examples but
• not all inclusive: suctioning, wound irrigation, eye & ear
• irrigation, close contact (within 3 ft.) of patient with frequent,
• productive cough, sigmoidoscopy, cystoscopy, colonoscopy.

Exposure

to Infectious Agents

-

Hand

• hygiene before and after task
• -

PPE

Facial

• protection (mask plus goggles OR
• face shield)

Gloves

(Clean)

Barrier

• Gown if anticipate splash
• x

Activity

• that requires touching patient’s non-intact skin or mucous
• membranes.

Exposure

to Infectious Agents

-

Hand

• hygiene before and after task
• -

PPE

Gloves

(Clean)

x

Activity

• that includes touching patient’s blood/body fluid or
• contaminated items or environment, examples, but not all
• inclusive: disposal of urine, blood canisters.

Exposure

to Infectious Agents

-

Hand

• hygiene before and after task
• -

PPE

-

Use

of Spill kits (as needed)

Gloves

(Clean)

Barrier

Gown if anticipate splash

Facial

• protection (mask plus goggles OR
• face shield) if anticipate splash
• x

Performing

• duties with sharp devices that could result in exposure to blood
• or body fluids.

Exposure

• to Infectious Agent/sharp injury
• -

Use

• of sharps safety devices
• -

Avoid

• re-capping needles
• -

Proper

• disposal of sharps at point of care
• -

For

• reusable sharp, use safe transporting practices
• -

Use

• neutral zone for passing sharps
• -

PPE

Gloves

(Clean vs. Sterile depends on the procedure)

Facial

• protection (mask plus goggles OR
• face shield) if anticipate splash
• x

Entering

rooms where patients with airborne diseases are treated.

Exposure

to Infectious Agent/inhalation

-

Mask

• patient
• -

Place

• patient in airborne infection isolation room if available
• -

Limit

• entry into room
• -

Keep

• door closed
• -

PPE

Follow

Communicable Disease Guidelines and Tuberculosis Control Plan to

• determine if N95 respirator, PAPR, or surgical mask is needed
• x

Work

with specimens from patients with airborne diseases.

Exposure

to Infectious Agent/inhalation

-

PPE

-

Biological

• Safety hoods/cabinetinstrumentation
• with automated/closed sampling mechanisms

N95

• respirator or PAPR
• x
• 1.

Procedures

that enter deep tissue or body fluid, including but not limited

to

Central

• IV insertion, placing a catheter or injecting material into the
• spinal canal or subdural space (myelogram, lumbar puncture,
• spinal/epidural anesthesia), breast biopsy, temporal artery
• biopsy, bone marrow biopsy, OB vaginal delivery, incision &
• drainage.

Exposure

• to infectious agents
• -

Hand

• hygiene before and after procedures
• -

PPE

Gloves

(Sterile)

Barrier

Gown

Facial

• protection (mask plus eye protection or face shield plus mask
• required during these procedures)
• x
• 2.
• a. Procedures
• that enter
• subcutaneous
• tissue or are located

in

• the skin structure, including but
• not

limited to

-

Excision

• of mole, lump, or bump
• -

Excision

of lipoma or sebaceous cyst, vasectomy

Exposure

• to infectious agents
• -

Hand

• hygiene before and after procedure
• -

PPE

Facial

• protection (mask and eye protection required during these
• procedures if anticipate splash)

Gloves

(Sterile)

Barrier

• Gown if anticipate splash
• x
• 2.
• b. Additional

Procedures

-

Shave

• biopsy, punch biopsy
• -

Joint

• injection, nerve injection, joint aspiration
• -

Peripheral

• IV insertion, ENT procedures
• -

Anal-rectal

Biopsy

Exposure

• to infectious agents
• -

Hand

• hygiene before and after procedure
• -

PPE

Gloves

(Clean)

Barrier

Gown if anticipate splash

Facial

• protection (mask and eye protection required during these
• procedures if anticipate splash)
• x
• 3.

Handling

Lab specimens in a laboratory

Exposure

• to infectious agents
• -

Hand

• hygiene after removing gloves
• -

PPE

-

Biological

• Safety hoods/cabinet
• -

Splash

• guard
• -

Instrumentation

with automated/closed sampling mechanisms

Lab

Coat ( fluid resistant)

Gloves

(Clean)

Facial

• protection (mask plus eye protection or face shield plus mask
• required during these procedures)

Other

• tasks with identified safety, health or infectious hazards
• requiring PPE?

Yes

No

Task

Description

Hazard

Hazard

control

List

PPE required

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JD

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