Customer Service Representative

Customer Service Representative

Pay from $25 to $30 per hour with significant growth and earning potential!

Washington Branch

3131 Hogum Bay Road NE, Lacey, WA 98516

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Hours: Various on-site full-time shifts available.

Why Customer Service at Uline?

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Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

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Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

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Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

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• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
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• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
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• Build business relationships with customers over phone, email and chat.
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• Understand customer needs and recommend Uline's best solutions.
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• Help customers navigate Uline's website and online ordering.

Minimum Requirements

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• High school diploma or equivalent. Bachelor's degree preferred.
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• Excellent problem-solving, listening and communication skills.
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• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

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• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
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• Multiple bonus programs.
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• Paid holidays and generous paid time off.
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• Tuition Assistance Program that covers professional continuing education.

Employee Perks

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• Best-in-class, clean, modern facilities.
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• First-class fitness center.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!