Customer Assistant - Café - Belfast

Work Pattern

Week 1

• Monday: 11:00 - 17:30
• Tuesday: 11:00 - 17:30
• Wednesday: 11:00 - 17:30
• Saturday: 11:00 - 17:30

Week 2

Sunday: 11:00 - 17:30

Wednesday: 11:00 - 17:30

Thursday: 11:00 - 17:30

Friday: 11:00 - 17:30

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

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• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
• It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.