Employment Law Client Intake & Paralegal Executive

Employment Law Client Intake & Paralegal Executive
Role Summary
We are looking for an experienced Employment Law Client Intake & Paralegal Executive to support a growing
UK-based employment law practice. The role combines new client intake, lead conversion, client communication and
employment law paralegal support.

Key Responsibilities

l Review, prioritise and follow up on new client enquiries.
l Speak with prospective clients to understand their employment-related issues.
l Triage enquiries and identify matters requiring solicitor input.
l Explain relevant services and fixed-fee options to prospective clients.
l Manage client follow-ups and support conversion of suitable enquiries into instructions.
l Assist with onboarding, payment and solicitor allocation.
l Maintain accurate records of enquiries and client communications.
l Support solicitors with case documents, chronologies, legal research and correspondence.
l Assist with settlement agreements, Employment Tribunal matters and general employment law casework.

Requirements

l Previous experience or strong knowledge of UK Employment Law.
l Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar.
l Excellent spoken and written English.
l Strong client communication and telephone skills.
l Excellent organisation, follow-up and time-management skills.
l Ability to work independently in a remote environment.
l Strong commercial judgment and ability to identify when matters require escalation.
l Client intake, legal business development or lead-conversion experience is highly desirable.
l Solicitor qualification is not required