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Operations Nights Shift Supervisor
Company Shop Group · Tankersley, South Yorkshire, United Kingdom
About The Role
- An exciting opportunity for an experienced Operational Supervisor- Nights to join the management team at Company Shop.
- The Operations Shift Supervisor- will be pivotal to the success of the Tankersley Distribution Centre.
- The role will see direct and indirect managerial responsibilities across various teams who are managing the operational activity, with up to 40 staff across the day shift.
- We are looking for an individual who can demonstrate a solid commitment to delivery whilst adhering to quality, health and safety, food and environmental standards and processes.
Accountabilities and Responsibilities
- Daily management of a dynamic operational environment that may be impacted by deliveries, systems and processes
- Oversee the day-to-day operational activity across all areas including home shopping, chill produce, FLT and warehouse, tray sortation, stock control, goods in/out
- Monitor workflow, identify any potential risk that may impact SLA’s and agree timely corrective action through to resolution
- Flexible, fast and effective re-deployment of staff to meet daily challenges and ensure targets/ customer expectations are fully met
- Management of staff, to include:
- Regular 121’s, document discussions and follow up actions/ feedback
- Absence monitoring
- Disciplinary and grievance issues in accordance with Company Shop policies
- Recruitment and onboarding of new staff
- Adhere to all environmental, food safety and quality/ hygiene procedures when undertaking duties
- Ensure Health & Safety instructions and procedures are followed:
- Machinery, equipment, or vehicles used within the work area are maintained, correctly guarded and meet health & Safety requirements
- Personal Protective Equipment (PPE) is provided, used, and stored appropriately
- Health & Safety issues raised with departmental managers in a timely manner
- Record/report all accidents and near misses
- Report all hazards, safety shortcomings or anything that could result in serious or imminent danger
- Perform investigations in Health & Safety and compliance breach and deviations from procedures, ensure investigation reports and corrective/preventative actions are closed out
- Drive change and continuous improvement- constantly look at operational improvements, sharing knowledge and lead by example
Colleagues
- Engage your team both within your department and within other departments to support cross functional and positive working relationships
- Regular team briefings, strive to create a team environment through effective communication, motivation, equality, and encouragement
- Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities
- Lead and develop members of your team to deliver performance against plan and ensure they deliver the tasks they are accountable for
- Ensure that all members of your team adhere to all Company Shop Group policies and procedures
- Active promote and encourage the reporting of any near misses and accidents
- Support, develop, coach and guide all members of your team through the use of development and succession planning
- Keep up to date with information relevant to your department and cascade this accordingly to your team
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Actively promote good Health & Safety instructions, initiatives, and training across the site
- Proven record of management in a large-scale operation whilst managing a team of staff
- Solid interpersonal skills with an ability to anticipated and rectify potential problems
- Lead by example and always uphold Company Shop Group values
- Ability to build and maintain effective working relationships
- To be flexible and adaptable to support the needs of the business
- Strong operational and technical knowledge of your departmental area
- Ability to effectively plan, organise and manage own workload
- Able to work to strict deadlines
- Service focused mindset for both internal and external customers
- Solution focused mindset bringing solutions and opportunities
- A desire to continually focus on your own continued professional development
- Location: Company Shop Limited, Wentworth Way, Wentworth Ind Est, Tankersley, Barnsley, South Yorkshire, S75 3DH
- Salary: £33'626 per annum plus an extra £2'600 per annum nights rate
- Hours of work: 40 hours per week, working 9:00pm-7am Friday -Monday (4x days 10 hour shifts)
- Why you’ll love Company Shop Group
- Free membership to Company Shop for you and 10 x nominees.
- Contributory pension scheme.
- Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
- Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Life assurance benefit
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