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Banking Application Support Analyst

VAM Systems · Manama, Bahrain

Technical Support / HelpdeskImported listingfull-time18 days ago

About The Role

VAM Systems is currently looking for Banking Application Support Analyst for our Bahrain operations with the following skillsets & terms and conditions:

Qualifications

  • Minimum bachelor’s degree.

Experience
Minimum 1-2 years of experience in IT Operations.
Scope of the Job:

  • Running all operation tasks on all mission critical Banking applications
  • Monitor and ensure service availability for 24x7 hours.
  • Take Data Backup of all Business Applications.
  • Ensure data replication main sites to DR site (Bahrain and London).
  • Escalate user reported and system/application faults.
  • Takeover first-levels help desk responsibility after normal working hours.
  • Support other IT teams.

Areas of Knowledge / Experience

  • Data Center Operations experience in monitoring, incident handling and escalation
  • Should have worked on Banking domain / Financial institutions.
  • Working Knowledge on DB like Oracle, SQL Server Databases.
  • IT Certifications in Windows, Linux, SQL etc. Will be added advantage.
  • Non-IT certifications like ITIL is plus.

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