Residential Cook/Dish Service Technician at Sears — Zion

About The Role

No On Call Work! No Sundays! Join Us Today!
Join the Sears Home Services team as an In-Home Appliance Service Technician!
Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization?
Then, we have the opportunity for you at Sears. Join a long-standing Fortune 500 organization, which has been recognized with awards and recognitions such as (to name a few):

Sears Holdings has been selected as a Silver winner by the online trade publication Retail Touchpoints for its 2014 Channel Innovation Awards.
Sears Holdings has been named one of this year’s 25 “Best Places to Work for Recent Grads.”
Sears Holdings is ranked in the top 100 in the 2013 Best Adoption-Friendly Workplaces by The Dave Thomas Foundation for Adoption.
Diversity MBA Magazine names two Sears Holdings leaders to its Top 100 Under 50 Diverse Executive & Emerging Leaders 2013 list.
For the seventh consecutive year, Sears Holdings has been recognized by G.I. Jobs on its Top 100 Military Friendly Employers list. For 2013, the company is ranked at #14.

We are seeking an experienced In-Home Service Technician with a great attitude and the ability to help customers with their in-home repairs. This is an exciting opportunity to join the Sears family! Apply today!

In-Home Appliance Service Technician – Repair Technician – Appliance Maintenance

Benefits

At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the repair technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the In-Home Service Technician, we provide the following

Service van
Specialized tools
Uniforms
Laptop computer
Smartphone
Home dispatched (most locations)
Industry training
Various incentive plans
Career opportunities

Please take a moment and view our “day in a life of a repair technician video” at this link: Click here to See yourself at sears (Appliance Tech video)

Responsibilities/Skills/Experience Requirements

Job Responsibilities

As a repair technician, you will be responsible for the repair of products in customers’ homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances.

Appliance maintenance responsibilities include

Providing timely and quality repairs of customers’ products
Maintaining high-quality customer service and care
Promoting and selling additional products and services
Meeting key performance metrics and/or productivity goals
Providing knowledgeable and courteous repair service
Looking for ways to improve business performance and enhance the customer experience
Communicating benefits of the Value Added Services Process to the customer
Maintaining truck stock inventory within the prescribed company guidelines and standards
Following the truck maintenance schedule and keeping a clean, organized truck

Job Requirements

As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

Requirements of the Service Technician role include

At least 1 – 2 years of appliance maintenance or repair technician experience, preferred
Working mechanical knowledge, including the use of tools and test equipment
Ability to perform accurate repair of customer product
Must complete all technician training elements within required timeframes
Ability to follow directions and specific process steps to ensure quality workmanship
Flexibility to work variable and flexible hours, including overtime
Ability to use a computer for parts inquiries and ordering
Must pass pre-employment drug screen and criminal background check