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C&
RETAIL EXPERIENCE EXECUTIVE
CHARLES & KEITH (SINGAPORE) PTE LTD · Singapore
About The Role
- We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.
- Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.
RESPONSIBILITIES
- Conduct research, propose, and prepare comprehensive plans for retail experience projects to be executed across CHARLES & KEITH stores globally
- Develop global retail engagement plans aimed at enhancing customer interaction and creating memorable retail engagement experiences
- Perform analysis of market trends and customer behavior to identify opportunities for innovative customer-centric experiences aligned with brand objectives
- Explore and recommend digital transformation tools that enhance retail experiences and operational efficiency
- Collaborate in the creative development of assets, guidelines, and standard operating procedures, ensuring global execution consistency
- Stay informed about emerging trends in retail, technology, and consumer behavior, contributing actionable ideas for continuous improvement
- Coordinate with cross-functional teams, including marketing and merchandising, to ensure successful implementation of projects
- Support effective communication practices aligned with CHARLES & KEITH brand strategy, promoting a unified store experience
- Take on additional responsibilities, projects, and strategic initiatives as required, in response to evolving business priorities and organisational needs
REQUIREMENTS
- Diploma and above in Retail Management, Visual Merchandising, Visual Communication, or a related field, with at least 3 years of relevant work experience in retail, visual merchandising, and project management
- Proficiency in MS Office and Adobe Creative Applications, including Excel, PowerPoint, Illustrator, XD, and Photoshop
- Strong visual communication skills to effectively convey ideas and concepts through visual elements
- Strong analytical thinking skills for generating actionable insights
- Familiarity with CHARLES & KEITH products, brand values, and market positioning is preferred
- Keen interest in retail industry trends and digital tools that enhance user experience
- Commitment to upholding grooming and behavior standards that align with CHARLES & KEITH brand identity
- Adherence to company policies and procedures, fostering ethical conduct and a positive work environment
- Excellent project coordination and cross-functional collaboration abilities
- Exceptional communication and relationship-building skills
- Adaptability to thrive in a rapidly evolving retail environment
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