WHEELCHAIR AGENT (FULL TIME)

Description

Now Hiring: Full-Time Wheelchair Agent

Huntleigh USA

Location: Louis Armstrong New Orleans International Airport (MSY) – Kenner, LA

Join Our Team!

Huntleigh USA is seeking dependable, customer-focused individuals to join our team as Full-Time Wheelchair Agents at Louis Armstrong New Orleans International Airport (MSY) in Kenner, Louisiana. If you enjoy helping others and providing exceptional customer service in a fast-paced airport environment, we'd love to hear from you!

Position Details

• Employment Type: Full-Time
• Pay Rate: $12.00 per hour
• Shift: 11:00 AM – 7:30 PM
• Schedule: Must be available to work weekends and holidays as required.

Position Summary

As a Wheelchair Agent, you will provide safe, courteous, and timely assistance to airline passengers requiring mobility support throughout the airport. You will play an important role in ensuring passengers have a positive travel experience by providing exceptional customer service.

Essential Duties & Responsibilities

• Safely transport passengers throughout the airport using wheelchairs.
• Assist passengers with luggage and personal belongings as needed.
• Escort passengers between ticket counters, security checkpoints, gates, baggage claim, and ground transportation areas.
• Provide exceptional customer service with professionalism and compassion.
• Communicate effectively with passengers, airline personnel, and fellow team members.
• Follow all airport, airline, and company safety procedures.
• Maintain a clean, professional appearance and wear the required company uniform.
• Perform additional duties as assigned by management.

Qualifications

• High school diploma or GED preferred.
• Previous customer service experience is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Dependable with excellent attendance.
• Must be authorized to work in the United States.

Physical Requirements

• Ability to push occupied wheelchairs safely throughout the airport.
• Ability to lift and carry up to 70 pounds with or without reasonable accommodation.
• Ability to stand, walk, bend, stoop, and reach for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.

Benefits

Eligible full-time employees may receive

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Holiday Pay
• 401(k) Retirement Plan
• Employee Assistance Program
• Paid Training
• Opportunities for Career Growth and Advancement

Why Join Huntleigh USA?

At Huntleigh USA, we are committed to delivering exceptional service while fostering a supportive and inclusive work environment. If you enjoy helping others and want to build a rewarding career in the aviation industry, we encourage you to apply today!

Huntleigh USA is an Equal Opportunity Employer (EOE).

Qualifications

QUALIFICATIONS

• High School Diploma or equivalent may be required in some locations.
• Must have reliable transportation
• Ability to read, writes, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to

random testing requirements.