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KA
Workshop Controller
Keith Andrews Trucks · Christchurch, New Zealand
About The Role
Lead the Flow. Drive Performance. Deliver Results.
We're looking for an experienced Workshop Controller to oversee the day-to-day coordination of our busy workshop operations. Working closely with our Foremen, Service Advisors, Technicians and Parts team, you'll ensure work is scheduled efficiently, completed to a high standard, and delivered on time.
This is a key leadership role focused on maximising productivity, workshop performance, and customer satisfaction.
Key Responsibilities
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- Coordinate daily workshop workflow and job allocation.
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- Support Workshop Foremen to maximise technician utilisation and productivity.
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- Monitor workshop loading, work in progress, and repair completion times.
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- Prioritise customer repairs, warranty work, and urgent jobs.
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- Liaise with Service Advisors, Technicians and Parts to keep jobs moving efficiently.
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- Drive workshop performance, labour recovery and utilisation targets.
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- Ensure work is completed safely, accurately and to manufacturer standards.
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- Promote a strong "fix it right the first time" culture.
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- Assist with reporting, documentation and workshop administration.
About You
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- Previous experience as a Workshop Controller, Foreman or senior workshop leader.
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- Strong automotive service and workshop knowledge.
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- Excellent organisational and planning skills.
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- Ability to work effectively in a fast-paced environment.
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- Strong communication and leadership capabilities.
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- Customer-focused with a commitment to quality and safety.
- Why Join Us?
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- Competitive salary package based on experience
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- Supportive and professional team environment.
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- Ongoing training and career development.
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- Opportunity to make a real impact on workshop performance and customer experience.
- If you're ready to take ownership of workshop operations and help drive a high-performing service department, we'd love to hear from you. Apply now!
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