Director of Implementation Management

Join Guild, a leading education and career advancement platform, as the Director of Employer Partner Implementation Management. In this strategic leadership role, you will oversee a high-performing team responsible for the seamless delivery of Guild's product suite to employer partners. You will drive operational excellence, foster team excellence, and represent EPIM in cross-functional initiatives. This is an opportunity to shape the future of Guild's end-to-end delivery model and make a significant impact on the company's success.

• Lead and inspire a team of EPIM managers and senior managers, driving a culture of excellence, accountability, and continuous learning.
• Establish and oversee the team’s rhythm of business, including strategic planning, goal-setting, team forums, and prioritization to achieve organizational objectives.
• Represent EPIM in cross-functional forums and contribute to co-creating end-to-end solutions by partnering with teams such as Product, Employer Partnerships, and Operations.

• Superior communication and influencing skills, particularly in client-facing and escalation scenarios
• Data-driven decision-making skills, with a focus on process improvement and innovation
• Exceptional leadership and coaching skills, with experience managing high-performing teams
• Proficiency in cross-functional collaboration and stakeholder engagement
• Advanced strategic planning and organizational management expertise
• 5+ years in client facing roles, managing decisions and conversations that involve a blend of operational and financial impact
• Proven ability to develop and implement metrics and systems to monitor and improve team outcomes
• Demonstrated success in leading cross-functional initiatives and delivering large-scale, complex projects
• 5+ years of people and team leadership experience with a proven track record of talent development
• 5+ years in project management, implementation, or operations leadership roles
• Strong track record of building relationships with senior leaders and influencing strategic decisions