Staff Program Manager (Operations)

Join Crusoe's Cloud Engineering organization as a Staff Program Manager (Operations). In this role, you will own the people and operations layer of Cloud Engineering, managing headcount coordination, all-hands events, intern programs, and operating rhythms. You will work closely with the Recruiting team, Finance, and HR to ensure smooth operations and drive adoption of new processes. The ideal candidate has 8+ years of experience in program management or business operations, excellent written communication skills, and a track record of managing large audience programs.

• Ownership of the people and operations layer of Cloud Engineering, including headcount and requisition coordination.
• Coordination of the interview machinery around engineering requisitions, including panel construction and feedback completion.
• Management of the intern and early-career program for Cloud Engineering, including request cycles and performance tracking.

• The ideal candidate is a program manager who thinks in operating systems rather than checklists, is fluent in spreadsheets and workflow automation, and is comfortable holding senior engineering leaders to a deadline without formal authority over them
• Advanced spreadsheet skill and real automation instinct: Apps Script, APIs, AI-assisted tooling, or equivalent. You have automated a process you used to do by hand
• Excellent written communication. A large share of this job is a single message that makes forty people do the right thing without a meeting
• 8+ years in program management, business operations, or people operations, including time supporting a large engineering or infrastructure organization through fast growth
• You chase senior people without being resented for it. Engineering leaders respond to you because you are precise about what you need, why, and by when
• Low ego, high drive. You will book the room, and you will also redesign the process that required the room
• Direct experience owning headcount or workforce planning operations: requisitions, position management, and reconciliation across Finance, Talent, and business leadership
• A track record running an all-hands or comparable large-audience program for an organization of 500+, with evidence you improved it rather than just delivered it
• Comfort with ambiguity and with volume. You will inherit live programs with incomplete documentation and that may not have clean handover
• Experience managing program or event budgets, and appetite to manage a small team as this function grows
• Working knowledge of Ashby, Workday, TeamOhana, Jira, Confluence, Grafana, or Sigma
• Change management and stakeholder communications for an operating-model rollout where you drove measurable adoption
• Interviewer enablement or interview process design at scale: panel coverage, module design, funnel quality
• Experience launching an intern or early-career pipeline at a new site, not just running an existing one
• Time inside a high-growth cloud, AI infrastructure, or data center environment