Clinical Training Manager
OrganOx · Madison, NJ, United States
About The Role
ABOUT ORGANOX
OrganOx is a commercial stage organ technology company dedicated to developing technologies to improve outcomes for patients with acute or chronic organ failure. The company was established as a spin out of the University of Oxford in 2008 and is now part of the Terumo Group. OrganOx is a pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000 liver transplants to date to keep donor livers in a metabolically active state outside the body enabling longer preservation times and functional assessment of the organ prior to transplant, leading to an increased number of organs available for transplant. Founded in 1921, Terumo Corporation (TSE:4543) strives to fulfill its mission of “Contributing to Society through Healthcare” by providing a comprehensive range of solutions in the fields of therapeutic procedures, hospital operations, and life sciences in more than 160 countries and regions.
The Clinical Training Manager (CTM) will be responsible for facilitation and implementation of comprehensive educational programs and training courses for our customers and internal staff at our New Jersey training center. Additionally, the CTM will facilitate clinical device overview sessions for global partners and guests in our New Jersey home office. As the clinical lead in our home office, you will contribute to projects with strategic and tactical execution to maximize opportunities, drive clinical advantages, and build strategic partnerships. The position is a hybrid role requiring in-office presence in OrganOx’s US headquarters in Madison, NJ for at least 3 days/week and may require up to 5 days/week per business needs at the discretion of OrganOx. OrganOx reserves the right to modify this designation upon reasonable notice to Employee.
KEY RESPONSIBILITIES
Under direction from the Director of Training & Education, the Clinical Trial Manager will be responsible for
- Manage the execution of various clinical and technical training programs.
- Drive/manage educational initiatives and contribute to curriculum development for various clinical and technical education programs.
- Manage the OrganOx Training Center, including set-up/breakdown for training courses, maintenance of supplies, management of current and future equipment.
- Provide mentorship to the Clinical Specialist and Sales teams.
- Develop and deliver educational materials, presentations, and demonstrations tailored to the audience's needs.
- Collaborate with the clinical, sales and technical teams to identify training needs and support the development of customized training plans.
- Provide ongoing support and consultation to ensure customers are maximizing the benefits of the metra® and NMP.
- Stay current with industry trends, advancements in technology, and competitive landscape.
- Gather feedback from customers to continuously improve training programs and resources.
- Assist in organizing and facilitating workshops, webinars, and conferences.
- Attend US congresses and conferences when requested.
- Work cross-functionally with key stakeholders to accurately assess needs and help develop targeted training programs that support achievement of the commercial business objectives.
- Works as part of a training team. Serve as the clinical lead within the team for initial field training, continuing education, and ongoing training initiatives. Possess the ability to lead and deliver training for both initial field onboarding and ongoing training initiatives.
- Lead clinical updates on weekly training calls.
- Implement all elements of training for assigned programs and initiatives including training strategy, content creation, and delivery.
- Support mentors and proctors in assessing the effectiveness of training and the creation of follow-up programs for the continuous development of field personnel.
- Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies.
- Experience in transplant surgery, normothermic machine perfusion, and organ donation.
- Strong written and verbal communication skills.
- Excellent facilitation and presentation (live and virtual) skills.
- Familiar with standard concepts, practices, and procedures related to training and education.
- Creative problem-solving skills and attention to detail.
- Ability to work effectively in a team environment.
- Excellent computer skills, including working knowledge of MS Excel, Word, PowerPoint, MS Teams, and Outlook.
MINIMUM QUALIFICATIONS
- Bachelor’s degree or equivalent experience.
- Minimum two (2) years of professional experience in one or more of the following functions: Medical Device Sales, Clinical Training, Sales Training, Medical Education, or other relevant areas.
- Internal training (if needed)
- Essential: Engaging and enthusiastic trainer and presenter with a dynamic delivery style
- Preferred: Experience with the OrganOx metra device
- Ability to lift, push, or pull up to 50 lbs.
- Ability to travel, if needed (conferences and training opportunities).
A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate.
We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development.
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