Technical Program Manager, AI Physical Deployment

<p>Nscale is a GPU cloud platform purpose-built for AI. We deliver high-performance, cost-effective infrastructure for AI startups and global enterprises alike. By streamlining complex AI deployments, Nscale empowers organizations to accelerate innovation, optimize costs, and achieve strategic business objectives cleanly and sustainably.</p>
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<p>We foster a high-ownership, high-impact culture driven by operational excellence, transparency, and urgency. As an Nscaler, you will collaborate with cross-functional teams to build and scale the foundation powering the next generation of artificial intelligence.</p>
<h2>About the Role</h2>
<p>The Technical Program Manager (TPM) for Data Center Infrastructure is an individual contributor role responsible for architecting programs and driving execution across our global physical deployment portfolio. In this hands-on position, you will personally own high-complexity programs across the physical deployment lifecycle—defining success metrics, establishing stakeholder alignment, managing delivery schedules, and executing rack integration and delivery initiatives.</p>
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<p>This role serves as a key strategic bridge across internal teams, ensuring seamless alignment on priorities, cross-functional dependencies, risks, and operational execution. As Nscale invests in bringing physical deployment capabilities in-house, you will build and scale global programs focused on rack integration and onsite deployment logistics.</p>
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<p>You will collaborate closely with Data Center Development, Design & Construction, Engineering, Power & Utilities, Supply Chain, Procurement, Finance, Legal, Commercial, Security, Network, Operations, and Executive Leadership to establish a unified operational cadence. The ideal candidate possesses deep, hands-on experience leading strategic infrastructure programs in data center, high-density compute, networking, or mission-critical environments, with a strong focus on technical depth and program delivery.</p>
<h2>What You'll be Doing</h2>
<h3>Internal Stakeholder Engagement & Alignment</h3>
<ul>
<li>Serve as the primary liaison and alignment point for internal and external teams involved in data center infrastructure delivery.</li>
<li>Transform high-level strategies into structured, actionable programs that drive measurable financial, timeline, and risk-mitigation value.</li>
<li>Establish robust communication frameworks, governance structures, escalation paths, and operational rhythms to ensure end-to-end delivery performance.</li>
<li>Drive cross-functional consensus on program milestones, ownership, critical path dependencies, risk mitigation strategies, and executive decisions.</li>
<li>Proactively identify operational bottlenecks, ambiguous scopes, or competing priorities, facilitating rapid conflict resolution.</li>
<li>Synthesize complex technical, commercial, and financial data into clear executive briefings and actionable strategic proposals.</li>
</ul>
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<h3>Technical Leadership & Mentorship</h3>
<ul>
<li>Partner with physical deployment engineers to champion high standards for program discipline, communication, and operational consistency.</li>
<li>Mentor field technicians and site teams on executive reporting, risk management, and structured problem-solving techniques.</li>
<li>Enhance organizational delivery capabilities by establishing playbooks, standardized templates, and continuous improvement reviews.</li>
<li>Advise executive leadership on portfolio health, delivery risks, and strategic process improvements required to scale efficiently.</li>
<li>Foster a results-oriented delivery culture grounded in accountability, technical rigor, and operational excellence.</li>
<li><strong>Experience: </strong>3+ years of technical program management experience leading complex, large-scale infrastructure or physical deployment programs.</li>
<li><strong>Technical Domain Knowledge: </strong>Strong core understanding of data center physical infrastructure, networking, hardware architecture, and distributed systems.</li>
<li><strong>Program Rigor: </strong>Proven mastery of program management methodologies (PMP, Agile, or Scrum preferred) with exceptional stakeholder management and written/verbal communication skills.</li>
<li><strong>Execution in Ambiguity: </strong>Demonstrated ability to drive clarity and progress in fast-paced, high-growth environments while managing dynamic priorities.</li>
</ul>
<h2><strong>Preferred Qualifications</strong></h2>
<ul>
<li>Direct experience managing programs related to data center infrastructure deployment, rack integration, and hardware commissioning.</li>
<li>Background in hyperscale or public cloud environments supporting 24/7 mission-critical operations.</li>
<li>Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.</li>
</ul>
<ul>
<li>Willingness to travel periodically to data center project sites and deployment locations.</li>
</ul>
<h2>Nice to Have</h2>
<ul>
<li>Experience with AI-focused infrastructure, high-density compute environments, GPU clusters, or cloud region deployments.</li>
<li>Familiarity with full-lifecycle data center deployment, including site development, procurement, construction, commissioning, and operational handoff.</li>
<li>Understanding of power infrastructure, utility interconnections, substations, cooling systems, switchgear, and MEP dependencies.</li>
<li>Proficiency with enterprise program tooling such as Smartsheet, Jira, Asana, MS Project, Primavera P6, or Power BI.</li>
<li>Proven track record scaling a program management delivery framework within a rapidly growing technical organization.</li>
<li>PMP, PgMP, Agile, Lean Six Sigma, or similar certification preferred but not required.</li>
</ul>
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<h2>What We Can Offer You</h2>
<p>At Nscale, you will thrive in a collaborative, innovative environment where high-impact work is recognized and rewarded. We are building the infrastructure foundation for the future of AI, and we offer:</p>
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<ul>
<li><strong>Competitive Compensation: </strong>A highly competitive base salary and equity package, with performance reviews every 12 months.</li>
<li><strong>High-Growth Environment: </strong>An opportunity to shape leading-edge AI infrastructure alongside industry experts in a hyper-growth startup setting.</li>
<li><strong>Career Progression: </strong>Tailored professional development plans designed to expand your leadership capabilities and operational impact.</li>
<li><strong>Workplace Flexibility: </strong>A human-centric, remote-first workplace culture that emphasizes trust, autonomy, and work-life harmony.</li>
</ul>
<p><br><br><br></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.</p></div><div class="title">Salary Range</div><div class="pay-range"><span>$190,000</span><span class="divider">—</span><span>$236,000 USD</span></div></div></div><div class="content-conclusion"><p><em>For information on how Nscale handles candidate personal data, please see our Employee &