Expungement Criminal Information Technician II

BCI Criminal Information Technician II The Bureau of Criminal Identification (BCI) serves as Utah's repository for criminal history records. The Expungement Section is responsible for processing petitioned and automatic expungements, conducting criminal history research, and ensuring the accuracy and integrity of criminal history records. This position serves as an expungement technician within the section, responsible for processing petition-based expungements, conducting criminal history research, and providing customer service and assistance related to the expungement process. A successful candidate will be responsible for: Processing petition-based expungement applications, including reviewing applications, court documents, criminal history records, and supporting documentation for completeness and accuracy. Conducting criminal history research using BCI systems, court records, and other available databases to identify and evaluate records relevant to expungement eligibility. Reviewing and interpreting Utah statutes, administrative rules, court orders, and BCI policies as they relate to petition-based expungements. Making accurate determinations regarding expungement applications based on applicable laws, rules, court orders, and established BCI procedures. Identifying discrepancies, incomplete information, or issues within criminal history records and taking appropriate action to resolve or escalate them. Communicating with petitioners, attorneys, courts, law enforcement agencies, and other stakeholders regarding expungement applications, required documentation, processing status, and general expungement procedures. Providing professional and accurate customer service by phone, email, in person, and through other available communication methods. Responding to customer questions and concerns regarding the expungement process while maintaining confidentiality and protecting sensitive criminal history information. Staying current on changes to Utah statutes, administrative rules, court procedures, BCI policies, and expungement processes that affect assigned work. Maintaining the highest level of discretion, professionalism, accuracy, and confidentiality while handling sensitive criminal history information and serving the public.