Office Specialist I

Ready to bring your customer service skills to a role where you truly matter? We're looking for a detail-oriented professional to elevate our team-apply now! Day-to-day responsibilities of this position: Customer Service Reception: Serve as the face of the department by greeting visitors with a friendly, approachable attitude, answering incoming calls, resolving inquiries, and providing assistance to the public. Payment Processing: Process customer payments accurately according to established protocols and perform daily payment reconciliations. Mail Delivery Handling: Open, sort, and distribute incoming daily mail and package deliveries efficiently. Records Resource Management: Maintain accurate, up-to-date records of departmental cell phone lines, usage, and associated costs. Front Desk Access Control: Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges as needed). Email Management Inbox Triage: Review and manage central inbox daily. Categorize, prioritize, and route incoming correspondence to the appropriate team. Monitor the Accounts Receivable aging schedule, prioritizing accounts that are past due. General Support: Perform other clerical support duties as assigned.