Cocktail Server - Avenue Sky Lounge New York

Part-time team members who meet the requirements are eligible for

-

State Applicable Time Off

-

Pet Insurance

-

401(k) Retirement Program with Employer Match

-

Employee Assistance Program

-

TAO Savings Marketplace

-

Employee Discounts and much more!

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO

-
Anticipate and accommodate all needs of the guests
-
Provides professional and exceptional service
-
Presents menus, answers questions, and makes suggestions for all beverage and food items
-
Inform guests of all food and beverage specials, with prices
-
Required to solicit any allergy or dietary restrictions from each guest
-
Accurately enters all orders into the POS system
-
Ensures the delivery of all food and beverage to the guests
-
Maintain general cleanliness of assigned stations and the entire venue
-
Reports all breakage, and damage of equipment or furniture immediately to management
-
Follow supervisor’s instructions, communicate with and support co-workers, and be a team player
-
Possesses in-depth knowledge of all food and beverage menus and the company
-
Serves all beverages in accordance with all state regulations and alcohol awareness training standards
-
Follows all company procedures when providing bottle service
-
Follows proper cash/payment card procedures
-
Complies with Department of Health and company sanitation standards
-
Accurately completes all end-of-shift financial procedures
-
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
-
Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:
-
Ensures all lounge furniture is clean and free of debris
-
Sets tables with proper settings
-
Stocks side-stations with prescribed supplies
-
Completes opening duties as assigned or directed.
-
Completes closing duties as assigned or directed.
-
Attends and participates in daily pre-service meetings
-
Attends and participates in any training sessions or departmental meetings
-
Learn by listening, observing other team members, and sharing knowledge while leading by example
-
Portrays a positive and professional attitude
-
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
-
Works as part of a team and provides help and support to all team members
-
Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS

• -
• Tao Group Hospitality in-venue cocktail server training

EDUCATION/WORKING KNOWLEDGE

• -
• Previous hospitality experience preferred
• -
• Previous cocktail server or floor server experience preferred
• -
• Experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

-

Ability to write, read, and verbally communicate

-

Must have good positive energy throughout the day

-

Must be able to print legibly for Team Members, management, and guests to read

-

Must be able to stand for extended periods of time

-

Must be able to move quickly

-

Must be able to push and lift up to 75 lbs. with or without assistance

-

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

-

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

-

Exposure to cleaning materials

-

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

-

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

-

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

-

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

-

Ability to maintain confidentiality

-

Ability to handle a fast-paced, busy, and somewhat stressful environment