Customer Care Manager

About Position:-
Qualification: BE (Mechanical / Automobile Engg)
Experience: 7-14 yrs.
Job Role Summary:
· To analyze the technical complaints of the vehicle in the field.
· To provide feedback on Product Performance and for Product
Improvement.
· To assist in spare parts requirement in co-ordination with Spare Parts division.
· Inspection of failed components to give decision.
· To train Dealers/Customers’/Technicians on Product and driving.
· To visit Dealer and Customer to provide technical assistance.
· To rectify defects in vehicles / overhaul aggregates.
· To inform manufacturing team on the field expectation.
· Help NPI team to know the market feedback & customer expectation
· To interact with customers on Sales & Marketing of Buses
Technical Competencies
· Working knowledge of computers required.
· Knowledge of SAP
Interested candidates can share your updated CV with the below mentioned details with your interest ASAP.
Current Company:
Current CTC:
Expected CTC:
Notice Period (Is that negotiable? Mention):
Qualification (Certification If any..?)
Reason for job change:
Availability for interview:
With Regards,
Rashmi
Sr.HR Recruiter
Aarna HR Solutions Pvt Ltd
Mob No: 9108013349