Patient Sitter - Constant Observer

Job Summary
Working under the supervision of the registered nurse, the constant observer maintains constant direct observation and visualization of identified patient(s).

• Patient Observation:
• Keeps patient within view at all times.
• Never leaves patient unattended.
• Uses the call light/intercom system to summon staff for assistance or needed equipment/supplies.
• Accompanies and stays with patient when transported off the unit for any diagnostic tests or procedures. Asks nurse before accompanying patient
• Remains in patient room at all times and does not leave without RN approval and/or relief.
• Documents observations on flow sheet as instructed and indicated.
• Patient Safety:
• Keeps patient room door open/partially open at all times.
• Keeps bathroom door open at all times.
• Removes sharp/dangerous items out of room.
• Assists nurse to screen all items brought in by visitors.
• Knows patient’s ordered activity level
• Avoids wearing items around neck (ID badge, stethoscopes, necklace, etc.)
• Patient Privacy:
• Maintains confidentiality of all patient information.
• Refrains from discussing patient information with anyone other than nurse or physician.
• Respects the patient’s right to dignity while providing care, with concern for safety as a priority.
• Communication:
• Listens and acknowledges patient’s complaints and feelings.
• Conveys attitudes of compassion, empathy, and understanding.
• Does not discuss any information related to patient’s medical condition or plan of care.
• Seeks guidance and direction when unsure.
• Informs nurse immediately if patient expresses desire to harm self/others or wants to leave the hospital.
• Provides report to relief patient sitter and to nurse prior to leaving at shift end.
• Conduct:
• Provides only constant observation.
• Does not make personal phone calls, eat food in the room, or sleep.
• Allows patient control of television (channel, volume).
• Does not use any items or personal electronics (iPod, iPad, game boy, etc.) or anything that can distract attention from patient.
• Does not leave patient(s) until relief patient sitter has arrived and is in the patient room.
• Does not use the patient's bathroom for personal use.
• Other related job tasks or responsibilities as assigned
• Special Skills:
• Ability to read in English to follow oral and/or written instructions.
• Ability to prioritize work.
• Must have good customer service skills.
• Minimum Requirements
• Education: High school diploma or equivalent
• Experience: One (1) year experience
• Certifications: Current American Heart Association BLS certification
• Preferred Requirements
• Experience: Prior constant observer and/or CNA experience preferred
• For constant observers utilized exclusively with non- behavioral health patients, all related competencies must be administered and completed prior to assignment of a patient. There will be one level of competency for all constant observers in this category.

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