Maitre'D - Avenue Sky Lounge New York

Part-time team members who meet the requirements are eligible for

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State Applicable Time Off

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Mental Health Support and Services

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Pet Insurance

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401(k) Retirement Program with Employer Match

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Employee Assistance Program

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TAO Savings Marketplace

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Employee Discounts

Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO

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Anticipates and accommodates all needs of the guest
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Maintains the general cleanliness and orderliness of the entrance area and entire venue
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Complies with Department of Health and company sanitation standards
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Actively takes and processes reservations
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Assists with incoming calls and answering guest questions
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Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift
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Provide the dining room team with initial table set-up
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Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
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Ensures all appropriate menus are printed and ready for service
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Ensures that all menu books are organized with current menus
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Completes opening duties as assigned or directed
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Completes closing duties as assigned or directed
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Reports all breakage, and damage of equipment or furniture immediately to management
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Attends and participates in daily pre-service meetings, reviewing the VIP’s and book for the night
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Foster and maintain relationships with regular guests
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Participates in any training sessions or departmental meetings
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Learn by listening, observing other team members, and sharing knowledge while leading by example
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Portrays a positive and professional attitude
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Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
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Works as part of a team and provides help and support to all fellow team members
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Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS

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• Tao Group Hospitality in-venue Maitre’D training

EDUCATION/WORKING KNOWLEDGE

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• Minimum 1 year Maitre’D experience or equivalent related Tao Group Hospitality experience required
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• Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

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Ability to write, read, and verbally communicate

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Must have good positive energy throughout the day

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Must be able to print legibly for Team Members, management, and guests to read

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Must be able to stand for extended periods of time

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Must be able to move quickly

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Must be able to push and lift up to 75 lbs. with or without assistance

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Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

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May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

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Exposure to cleaning materials

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May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

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Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

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Maintain a professional, neat, and well-groomed appearance adhering to Company standards

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Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

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Ability to maintain confidentiality

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Ability to handle a fast-paced, busy, and somewhat stressful environment