Orientation Facilitator

DescriptionDart Transit Company is looking for an Orientation Facilitator to join our team in Eagan. This is a hands-on position responsible for helping new drivers successfully complete orientation and ensuring every detail is handled before they hit the road.

Attention to detail is an absolute must for this position. There are a lot of moving pieces during orientation, and paperwork, documentation, and required steps cannot be missed.

What You'll Do

Welcome and assist new drivers throughout the orientation process
Facilitate and teach portions of new-hire orientation
Gather, review, and organize required driver paperwork and documentation
Audit driver qualification and orientation files for accuracy and completeness
Identify missing documents or information and ensure they are corrected promptly
Track drivers through each step of the orientation process
Coordinate with Recruiting, Safety, Operations, Background Investigations, and other departments
Clearly explain company policies, procedures, expectations, and next steps to new drivers
Maintain accurate records and ensure files meet company and regulatory requirements
Help create a professional, organized, and welcoming experience for every new driver

What We're Looking For

We need someone who is organized, dependable, comfortable speaking in front of groups, and extremely detail-oriented.

The right person enjoys working with people but also understands that the administrative side of the job is just as important. You need to be able to manage multiple drivers, documents, deadlines, and priorities without letting the small things fall through the cracks. Transportation or trucking experience is helpful, but we can teach the trucking side of the business. We are more interested in finding someone with the right attitude, communication skills, work ethic, and attention to detail.

Qualifications

Exceptional attention to detail is required
Strong organizational and time-management skills
Ability to accurately review, audit, and maintain employee files and paperwork
Comfortable speaking in front of groups and conducting training sessions
Strong verbal and written communication skills
Professional, positive, and comfortable working with people from a variety of backgrounds
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong follow-through and ability to identify and resolve missing or incomplete information
Basic computer skills and ability to learn multiple software systems
Ability to work independently while also collaborating with Recruiting, Safety, Operations, and other departments
Dependable and able to maintain the Sunday–Thursday work schedule
High school diploma or equivalent required
Previous experience in orientation, onboarding, training, recruiting, HR, transportation, or administrative support preferred
Trucking or transportation experience is preferred but not required , we will train the right person