National Carrier Rep 1

DescriptionPosition Summary:

As the National Carrier Rep 1, you will work on building relationships with carriers and dispatchers to help faciliate the customer freight we have. You will work on building a book of business to help understand market knowledge and changes in the industry. You will utilize industry leading carrier compliance to help combat freight fraud and theft.

Responsibilities/Accountabilities:

Freight Sales
Track and trace
Utilize truckload software
Uphold and enforce all safety standards
Communicate
Support additional operational tasks

Behaviors and Expectations:

Customer Focus Understands the needs of our customers and how to make them consistently satisfied; Looks to bring new ideas, products and always provides solutions to customer problems; Responds quickly to customer requests and addresses inquiries with urgency; Delivers high quality work product on time every time without exception.
Problem Solving & Decision Making Analyzes issues to get to root cause and breaks down a problem into areas for resolution; Generates alternative solutions; Makes fact-based decisions in a timely manner and communicates to all stakeholders.
Communication / Interpersonal Skills Clear communications; Professional in interactions; Listens wells, is respectful of others and can adapt well to changing circumstances; Keeps supervisor and direct reports informed of key issues and relevant decisions.
Positive Energy Makes the workplace enjoyable and a place that others want to be a part of; Creates supportive and welcoming environment and is approachable to others; Assumes positive intent of others when approaching questions or conflict resolution.

QualificationsEntry Level

Highschool Diploma or GED
Microsoft knowledge is a plus.

Experienced Level

1-5 years of Logistics or Transportation experience.
In-depth knowledge of Carrier Sales, including, FTL and LTL
Bachelor's degree or equivalent related work or military experience are a plus.