Overnight Guest Services Representative

The Overnight Guest Services Representative will engage with the guest in a variety of job functions. This position represents the hotel and will often be the first and last impression the guest has of the hotel. All Guest Service Representatives are empowered to make decisions that enhance the guest experience and create a positive impression of The Seaport Hotel. To succeed, GSR’s must anticipate guest needs and deliver service beyond what our guests expect. The Overnight GSR has a priority responsibility of auditing the guest rooms and billing as well as setting up for the next day. This responsibility is an important contribution to the success of the company. The position reports directly to...