Merchant Acquisition Specialist

Acquire and onboard merchants and local business owners to the platform, helping them launch successfully and generate their first sales.

Key Responsibilities

Merchant Acquisition

• Identify and approach target merchants.
• Conduct field visits and meetings.
• Present the platform and its benefits.
• Build and maintain a merchant pipeline.
• Generate qualified merchant leads.

Merchant Onboarding

• Assist merchants with registration and account setup.
• Support product uploads and account activation.
• Coordinate the merchant's first live stream.
• Follow up until the first successful sale.

Relationship Management

• Build long-term merchant relationships.
• Gather merchant feedback and requirements.
• Report opportunities and challenges to management.
• Maintain regular communication with merchants.

Sales & Performance

• Achieve monthly acquisition targets.
• Increase merchant activation rates.
• Improve merchant conversion rates.
• Support merchants in becoming active sellers.
• Experience in sales, business development, merchant acquisition, or account management.
• Strong communication, negotiation, and persuasion skills.
• Ability to conduct field visits and face-to-face meetings.
• Self-motivated and results-driven.
• Familiarity with e-commerce or marketplace businesses is a plus.

KPIs

• Number of acquired merchants.
• Number of activated merchants.
• Number of merchants generating sales.
• Lead-to-signup conversion rate.
• Merchant activation rate.
• First-sale conversion rate.
• Merchant retention after 30 days