Sales and Marketing Coordinator

To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.
PRIMARY RESPONSIBILITIES
-
Write and negotiate sales and marketing contracts according to Corporate procedures.
-
Assembling of the Cafe Event Calendar and Brand Calendar.
-
Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
-
Communication and follow up with Group Travel Planners and marketing partners.
-
Administration of package programs.
-
Ensure receipt of payment from client by following Corporate procedures.
-
Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
-
Updating of “cafe” website to be communicated with Support Center On-Line Marketing team.
-
Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
-
Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
-
Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
-
Liaise between Support Center Sales & Marketing departments and the cafe.
-
Work with SM, GM, and KM to ensure that contract/menu is executable.
-
Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
-
Coordinate operations between departments.
-
Attend client functions marketing events and designated parties to provide support and representation of the department.
-
Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
-
Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
-
Maintain high morale
-
Operate ethically to protect the image of Hard Rock.
-
Utilize programs designed to help Save the Planet.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

REQUIREMENTS

EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Some college coursework completion.
SKILLS
-
Presentation of a professional image to guests, clients, and potential function coordinators.
-
Composure during stressful events.
-
Possession of a take charge attitude tempered with diplomacy.
-
Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
-
Must possess strong communication and listening skills, excellent reading and writing.
-
Comprehend professional language, either written or spoken, to communicate.
-
Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
-
Multiple language abilities a plus, fluency in English required.
PHYSICAL DEMANDS
Employees are expected to be able to perform the job functions with reasonable accommodation.