Lab Support Technician II - Laboratory Operations at

About The Role

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Closing Date

10/06/2026

Type of Position

Clinical Staff - Medical Ancillary Support

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only)

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email hidden].

Department

ICE | LPSL CPATH Clinical Laboratory

Department's Website

Summary of Job Duties

This position will report directly to the Laboratory Operations Director and work closely with the staff, Supervisors and Managers of all departments. This position provides comprehensive support for patient care activities with the Outreach Program. Position duties:

Qualifications

Minimum Qualifications

High School Diploma, GED or formal education equivalent.
Two years of clinical laboratory experience
Ability to follow oral instruction, read and write.
Computer/basic keyboard skills.
Telephone etiquette skills.
Must have excellent customer service skills.

Preferred Quaifications

Associates degree or Technical Certificate
Experience with medical coding/billing

Additional Information

Job Requirements

Investigate outreach specimen issues by ensuring all patient demographics are obtained, orders are correct and specimen reaches the proper laboratory department.
Ensure all billing information is documented in EPIC.
Ensure test is received in the correct tube/container type.
Scan specimens into the EPIC system and re-label the specimens as needed.
Enter orders into EPIC through requisition entry for all outside institutions.
Process add-on test.
Answers phone calls concerning results, faxing reports, specimen collection and ordering test.
Scan requisitions received with labs from institutional accounts into EPIC.
Call critical results to clinics as needed.
Fill out all Safety Intelligence reports and deliver them to the Quality Manager.
This position will perform other duties as assigned.

PHYSICAL REQUIREMENTS

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently
Lift and carry weight: 25 lbs
Push and pull weight: 25 lbs
Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally
Read, concentrate, think analytically: Continuously

Physical Environment: Inside Medical Facility Environment

Salary Information

Commensurate with education and experience

Required Documents to Apply

Resume

Optional Documents

Proof of Veteran Status, Unofficial/Official Transcript(s)

Special Instructions to Applicants

Recruitment Contact Information

Please contact [email hidden] for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.