Retail Clerk- Gift Shop- Full Time (Harrah's Ak-Chin Casino)
Caesars Entertainment · Maricopa, AZ, United States
About The Role
The Retail Clerk works in the Gift Shop, and the primary role is to assist customers in purchasing merchandise up to and including cashiering responsibilities.
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Provide excellent customer service and possess effective selling skills.
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Responsible for following and adhering to Cash Handling policies and procedures.
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Maintain stock levels as directed.
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Maintains merchandise on display neatly and in proper area.
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Receives and marks prices on merchandise as directed.
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Follows proper procedures and maintains cleanliness of the work area.
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Assists in monthly inventory.
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Inventory control in assigned areas (verify current inventory levels, initiate request for P.O.s, order, receive, reconcile)
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Must be available to work any day and any shift
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Develop plans to control inventory.
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Ensures maximum guest satisfaction and service. Ensures that all services and facilities provided meet Harrah’s standards.
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Assists with merchandising all window and internal displays.
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Can count change, maintain balanced cash drawer, and manage money.
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Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
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Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
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Other duties as assigned.
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Maintain and process stock levels as directed.
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High school diploma or equivalent is preferred.
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Six months’ retail or retail-related experience is required.
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Must have proven customer service skills and be able to keep records in English and maintain mathematics records.
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Must be able to get along with co-workers and work as a team.
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Must present a well-groomed appearance
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Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
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Communicate in a positive and friendly manner.
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Must have excellent oral and written communication skills, knowledge of retail marketing, excellent leadership skills, and demonstrated guest service orientation
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Must have minimal computer skills
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Must be able to work independently and as part of a team.
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Must be able to work at a fast pace and in stressful situations and stand on foot for long periods of time.
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Must be able to lift 25 pounds and carry up to 10 pounds.
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Must be able to bend, reach, kneel, twist, climb ladder and grip items while working at an assigned area.
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Must be able read, write, speak and understand English.
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Must be able to respond to visual and auditory cues.
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Must be able to accept all job assignments from the manager or department lead
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Must always be aware of surroundings
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