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CM
Community Manager Assistant
Cedar Management Group LLC. · Burlington, NC, United States
About The Role
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Provide support to our community managers assisting in daily HOA needs.
- Monitor inbox and incoming calls with a 48-hour turnaround time.
- Organize and schedule appointments
- Attend HOA annual and contracted meetings
- Complete inspections of properties as contracted
- Assist in the preparation of regularly scheduled reports
- Knowledge and understanding of association and financial documents.
Requirements
Education and Training
- High School Diploma
- 1+ years related experience; or equivalent combination of education and experience
- Prior Vantaca experience required
Adaptability
- Adapts to changing work demands
- Stays focused on own work when faced with challenges and/or difficulties
- Stays open to and learns from feedback
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance
- Creates documents, reports, etc. using a writing instrument or computer
- Ability to enter and locate information on a computer
- Visually verifies and/or reads information
- Sits for an extended period of time
- Must be physically present in the office as the needs of the business dictates
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