Office Manager

Essential Job Duties and Responsibilities:
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Supervises and directs work of office staff by:
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Recruiting and selecting of new internal staff employees.
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Planning, organizing, and communicating work assignments.
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Evaluating staffs work performance and recommending personnel actions, including discipline and promotions.
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Investigating and addressing personnel problems.
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Developing and organizing work flow through the office. Ensures the availability of necessary equipment, supplies, and staff.
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Maintaining employee records, including vacation schedules, sick leave, etc.
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Training employees in work functions.
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Communicating changes in office and company policy and procedures to staff.
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Developing and maintaining procedures manuals for division office functions.
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Ensures the efficient operation of the office by:
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Monitoring the processing and workflow of staff to meet all deadlines.
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Evaluating and planning space requirements, equipment needs, etc.
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Approves accounts payable and purchase requests to meet budget guidelines.
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Contacting and directing the work of outside vendors for maintenance and construction projects.
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Studying and interpreting program guidelines and distributing information to department Managers and other staff members.
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Monitoring office procedures to ensure program and company policy compliance.
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Assists with other duties as necessary.
Knowledge, Skills, and Abilities:
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Ability to positively direct the work of others, including the ability to make and communicate work assignments, resolve issues affecting employees, etc.
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Ability to train new employees about job tasks and to train current employees about process changes.
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Knowledge of Rain and Hail’s products, services, and systems.
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Knowledge of and the ability to use insurance industry and company terminology.
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Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers.
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Ability to remain calm and professional.
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Ability to be organized and multitask.
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Ability to perform basic and complex mathematical calculations.
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Ability to maintain a high level of confidentiality.
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Ability to work well with people in a team environment.
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Ability to work from oral or written communication.
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Ability to operate all office equipment.
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Ability to work flexible hours as required.
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Ability to assist in other work-related areas as required.
High School or GED required, baccalaureate degree in business, HR management, or other related field preferred and 5 plus years of progressive business experience. Combination of crop insurance and/or Managerial experience required.