SSR COMMODITY MGT ANALYST - SBS AMERICAS

Key Responsibilities

• Issue and book documents and invoices in the FO system.
• Ensure all operations and commercial contracts are properly maintained and updated.
• Follow up on claims and outstanding payments.
• Liaise with the logistics team to control documentation and ensure timely dispatches.
• Coordinate with the finance team to ensure accurate accounts receivable management.
• Upload and validate payment information in the BO system.
• Participate in knowledge transfer processes, including the preparation of SOPs and task transition documentation.
• Provide cross-functional support for tasks migrated to the SBS team from other platforms or regions.

Required Skills and Competencies

• Strong orientation to customer service, both internal and external.
• Ability to work as part of an integrated team, demonstrating collaboration, initiative, and accountability.
• Problem-solving skills with the ability to escalate issues appropriately.
• Continuous improvement mindset, with an eye toward optimizing processes and proposing new ideas.
• Strong interpersonal and communication skills.
• Motivation for professional development and a proactive attitude toward goal achievement.
• Advanced proficiency in English (written and spoken).
• Solid organizational and time management skills.

Educational and Professional Requirements

• University degree or ongoing studies in Business Administration, International Trade, or related fields.
• Experience in administrative, commercial, or customer service roles is desirable.
• Familiarity with ERP systems (e.g., FO, BO, SAP) is a plus.