Service Excellence Associate

Service Excellence Associate

> Angkas · Makati City, Philippines · Full-time · Posted 2026-04-29

**Workplace:** on_site

**Department:** Service Excellence

Description

• Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
• Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
• Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
• Provide personalized customer service by responding to the needs of the customers.
• Participate in ongoing training and development programs.
• Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
• Adhere to company policies and procedures.

**REMINDERS: Please note that the screening process includes** **Typing Test (35 wpm) and Mock call Assessment****.**

For all successful applicants, here's **what you can expect:**

• Same day hiring, same day offer
• Free pre-employment medical

Requirements

• At least 6 moths to 1 year of customer service, support, or any client facing roles experience
• Strong communication skills (oral and written) in Tagalog and English
• Ability to converse in Bisaya is a plus
• Amenable to working on a shifting schedule and working onsite

Benefits

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Apply

[Apply at Angkas](https://apply.workable.com/angkas/j/A40343A4B2/apply)

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