Medical Billing Specialist | US HMO | Get a 21K Signing Bonus

Medical Billing Specialist | US HMO | Get a 21K Signing Bonus

> ISTA Personnel Solutions · Mandaluyong City, Philippines · Full-time · Posted 2026-09-22

**Workplace:** on_site

**Department:** Quality Healthcare Resources

Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced _**Medical Billing Specialist**_ to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

**Account specific roles & responsibilities:**

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

Requirements

• At least 1 year BPO experience handling US Healthcare account
• Good Working knowledge with HMO Billing
• Experience in Billing for SNF (Skilled Nursing Facility) is a PLUS
• Excellent written and verbal English communication skills
• Knowledge on Revenue Cycle Management/ Accounts Receivable is a PLUS
• Amenable to work onsite in **Shaw, Mandaluyong**
• Willing to work night shifts

Benefits

**What can we offer you?**

• Competitive salary and benefits
• Health Insurance with free dependents\*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

**Our commitment to you**

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Apply

[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/05A46080E2/apply)

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