Managed Services Engineer

Join NTT DATA, a leading global technology services provider, as a Networking Managed Services Engineer (L1). In this entry-level role, you will be responsible for providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems, monitoring client infrastructure, and supporting project work and disaster recovery functions. A bachelor's degree in information technology/computing or equivalent experience is required.

• Proactively identify, investigate, and resolve technical incidents and problems to support clients effectively.
• Monitor client infrastructure and solutions, catching errors before or as soon as they occur, and executing maintenance activities.
• Identify opportunities for optimization, whether it’s reducing common incidents or finding automation possibilities for request fulfilment.