Account Manager - EST

Join HiBob as an Account Manager, where you'll be instrumental in expanding relationships with existing customers. This role involves identifying customer needs, driving upsell and cross-sell opportunities, and managing the full sales cycle. You'll work closely with Customer Success Managers, Renewal Managers, and Sales Engineers to ensure a seamless customer experience. A strong preference is given to candidates based in the New York City area, but exceptional candidates in the Eastern Time Zone will also be considered.

• Identifying, developing, and closing upsell and cross-sell opportunities within an existing customer base.
• Researching accounts, uncovering business priorities, identifying whitespace, and building compelling expansion hypotheses.
• Owning the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution.

• Drive revenue growth by identifying, developing, and closing upsell and cross-sell opportunities within an existing customer base.
• Proactively research accounts, uncover business priorities, identify whitespace, and build compelling expansion hypotheses.
• Own the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution.
• Build trusted, consultative relationships with customer stakeholders and connect their business goals to the value of HiBob’s products.
• Use a structured sales approach, such as MEDDPICC, to manage complex opportunities and move deals forward effectively.
• Build, manage, and accurately forecast a healthy pipeline of expansion opportunities.
• Partner closely with Customer Success Managers, Renewal Managers, and Sales Engineers to align on customer needs, account strategy, and growth opportunities.
• Stay current on HiBob’s product offerings, customer trends, and relevant sales tools to continuously strengthen your approach.