Consumer Communications & New Media Manager

About OnePayOnePay is the consumer fintech trusted by millions of Americans to make money better.Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:Ready to runHungry and driven by urgencyExceptional at what they do, with low egoComfortable operating in motionThe RoleAs a Consumer Communications & New Media Manager at OnePay, you will own how the internet talks about us — building relationships with traditional consumer media, the podcasters, Substackers, live show hosts, and new media creators who actually move consumer opinion today. You'll be the connective tissue between OnePay and the voices shaping how people discover and trust us — landing us on the right pages, shows, channels and newsletters, shaping the story, and making sure those conversations land with consumers. This is a hands-on, individual-contributor role for someone who wants to own a program end to end, not just execute a calendar. You will:Build and maintain relationships with reporters, producers, podcasters, Substackers, live show hosts, and new media creators across finance, tech, culture and lifestylePitch OnePay stories and secure placements — reviews, guest appearances, interviews, newsletter features, live show segmentsManage inbound requests from media outlets and prioritize the right opportunitiesDevelop and manage ongoing new media partnerships that extend OnePay's reach with consumersWrite and edit pitches, briefing docs, talking points, and Q&A prep tailored to new media formatsMonitor media coverage and sentiment, flagging risks and opportunities to leadershipPartner with legal and compliance on messaging in a regulated, fintech-sensitive environmentRepresent OnePay directly in interviews and appearances as neededYou Bring5+ years in communications, PR, or new media/creator relations, in-house or agencyActive, demonstrated relationships with reporters, podcasters, substackers, live show hosts, and other new media creatorsExcellent writing and pitching skills — you can turn a feature into a story a host or creator wants to runComfort navigating fast-moving, informal media formats (live shows, podcast) alongside traditional press normsDrive and proactivity — everyone here is a builder and executorWhat We OfferCompetitive base salary, stock options, and health benefits from Day 1401(k) plan with company matchRemote-friendly (US), flexible time off (FTO), and opportunities for growthA high-growth, mission-driven, inclusive culture where your work has real impactStandard Interview ProcessOur process varies by role. Most candidates go through:AI-assisted initial screenInterview with Talent PartnerTechnical or Hiring Manager InterviewTeam InterviewExecutive InterviewOffer!Equal Employment OpportunityTo build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <[email hidden]>.