Front Office Trainee - Sheraton Milan San Siro

The candidate will be placed in the Front Office department and will learn to perform the following tasks

• Welcome and assist guests
• Support room assignments and check-in/check-out
• Manage reservations
• Provide information and assistance to customers
• Handle phone calls
• Support in managing guest requests and complaints
• Complete basic administrative tasks and records
• Communicate with other departments to meet guest needs

Requirements

• Good communication skills
• Customer-oriented attitude
• Basic knowledge of English (other languages are a plus)
• Ability to work in a team

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.