Security Team Leader

The role of security within the business is to protect customer goods, people and property.

The Team Leader will oversee, guide, and support a team of Security officers and Gatehouse operatives, ensuring the effective implementation of security protocols and procedures. This role involves allocating tasks, monitoring performance, conducting training, and serving as a primary point of contact for incidents and escalations 24/7.

Key Responsibilities to include;

• Assignment of work to Security Officers to ensure peak productivity to support the prevention and identification of security-related incidents
• Ensure all security officers are carrying out tasks safely and in accordance with Security policies
• Ensure all security documentation, reports and paperwork is completed and returned accurately and in a timely fashion during respective shifts
• Provide incident response and management across the East or West Midlands during shifts
• Conduct initial return-to-work meetings throughout shift and relay this information to the Security Hub Manager
• Manage the day to day operation including investigations, incidents, escalations, employee concerns, staffing, employee security related questions
• Act in a professional manner at all times, and understand responsibilities will require confidentiality
• Conduct training with Officers or Operatives who require upskilling in their role
• Carry out tasks delegated by Hub Security Manager to assist with targets and success

• We are looking for people who have the proven ability to lead and motivate a team of people in the Security department;
• You must also have;

• Proven and demonstrable experience of working in a fast paced environment
• You will have strong communication skills
• You will be polite and professional at all times and have a willingness to go the ‘extra mile’
• Ability to work as a team player and on your own initiative
• Demonstrate high levels of self-motivation and initiative
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
• Displaying a high level of integrity is crucial for this role.
• Drive to take on leadership responsibilities
• Ability to work effectively under pressure and provide initial guidance to security colleagues surrounding on site incidents
• Drive the day to day performance of the on site security teams ensuring best practice and delivery of high standards
• Work in close partnership with colleagues and members of the security management team to support the implementation of the business security strategy
• Exhibit exemplary behaviour and ethics to your security colleagues, acting as a role model.
• Committed to supporting others through training and coaching
• Flexible approach to working location within your given area

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today