Cafe Retail Sales Associate - HRC Myrtle Beach

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

PRIMARY RESPONSIBILITIES

•  Greeting guests.
•  Answering questions - accurately and politely.
•  Answering the phone.
•  Making proficient sales transactions - using a point-of-sale system.
•  Handling cash and other forms of payment.
•  Maintaining proper cash drawer balances.
•  Directing guests to areas/restrooms.
•  Demonstrating impeccable product knowledge.
•  Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.
•  Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).
•  Maintaining a clean and organized store.
•  Maintaining proper product stock levels – through retail pulls & inventories.
•  Displaying Retail product – through HRC’s visual display standards.
•  Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.
•  Assuring the complete satisfaction of each and every guest.
•  Creating memorable experiences.
•  Entertaining guests to create “Raving Fans.”
• This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.