Facility Engineer (Kuala Lumpur)

Responsibilities

• Act as the key focal point between the company and customer for all Mechanical, Electrical, and General Engineering operations.
• Lead day-to-day engineering operations, team performance, incident management, and operational excellence to ensure business continuity.
• Monitor and resolve customer complaints and operational issues professionally and within agreed timelines.
• Assist the Facility Manager in planning, monitoring, and executing installation, maintenance, repair, and testing of engineering systems.
• Support the development and implementation of the annual Operations Excellence Blueprint, including risk mitigation and performance improvement initiatives.
• Ensure compliance with statutory requirements, safety and health regulations, QSHE policies, and UEM Edgenta standards.
• Manage vendors and contractors, monitor performance against contractual SLAs and KPIs, and escalate performance risks where required.
• Oversee site operations, handover processes, documentation, compliance records, health and safety, and facility requirements.
• Prepare and present monthly engineering/hard services reports, dashboards, performance analysis, and management reports in accordance with contract requirements.
• Lead site team coordination and provide operational leadership to Engineers, Executives, and Supervisors while maintaining effective communication with customers, vendors, and Head Office.

Requirements

• Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, Facilities Management, or a related field.
• Minimum 3–5 years of relevant experience in engineering, facilities management, M&E operations, or integrated facilities management.
• Strong experience in managing M&E systems, building services, maintenance, and engineering operations.