Front Desk Agent

Hotel Front Desk Agent
We are looking for a friendly, reliable, and professional Front Desk Agent to join our hotel team.

Responsibilities:

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Greet guests and provide excellent customer service.
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Check guests in and out efficiently.
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Process reservations, payments, and guest requests.
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Answer phone calls and provide hotel information.
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Assist guests with questions, concerns, and special requests.
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Communicate with Housekeeping, Maintenance, and other departments.
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Maintain accurate guest information and follow hotel procedures.
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Keep the front desk and lobby area professional and organized.

Qualifications:

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Strong customer service and communication skills.
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Basic computer skills.
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Dependable and able to work independently.
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Available to work weekends and holidays as needed.
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Previous hotel/front desk experience preferred but not required.
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Must be able to communicate effectively in English.
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Must be available to work Friday, Saturday, and Sunday.
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Must be available to work the PM shift from 3:00 PM to 11:30 PM.
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Must have strong customer service and communication skills.
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Must be dependable, punctual, and professional.
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Basic computer skills required.
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Previous hotel/front desk experience is preferred but not required.

Responsibilities:

-
Greet guests and provide excellent customer service.
-
Check guests in and out efficiently.
-
Process reservations and payments.
-
Answer phone calls and assist with guest requests.
-
Resolve basic guest concerns and communicate issues to management.
-
Coordinate with Housekeeping, Maintenance, and other hotel departments.
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Maintain a clean and professional front desk area
This company is an equal opportunity employer.
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