Busser - LAVO Las Vegas
Tao Group Hospitality · Las Vegas, NV, United States
About The Role
Part-time team members who meet the requirements are eligible for
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO
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Anticipate and accommodate the needs of the guests.
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Maintain the general cleanliness and orderliness of the tables.
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Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
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Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
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Clears and resets tables, and cleans table area, including banquettes, during service.
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Helps ensure guest satisfaction through active participation in service.
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Maintain general cleanliness of stations and the entire venue.
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Complies with Department of Health and company sanitation standards.
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Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:
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Responsible for making sure all tables and chairs/banquettes are clean and free of debris
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Sets tables with proper settings
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Wipes down chairs, tables, and banquettes
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Stocks side-stations with prescribed supplies
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Performs opening side-work as prescribed
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Performs closing side-work as prescribed
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Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
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Reports all breakage, and damage of equipment or furniture immediately to management.
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Attends and participates in daily pre-service meetings.
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Attends and participates in any training sessions or departmental meetings.
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Learn by listening, observing other team members, and sharing knowledge while leading by example.
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Portrays a positive and professional attitude.
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Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
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Works as part of a team and provides help and support to all fellow team members.
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Assist and/ or complete additional tasks as assigned.
TRAINING REQUIREMENTS
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- Tao Group Hospitality in-venue busser training
EDUCATION/WORKING KNOWLEDGE
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- Previous hospitality experience.
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- Previous busser experience.
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- Previous Experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
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Ability to write, read, and verbally communicate
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Must have good positive energy throughout the day
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Must be able to print legibly for Team Members, management, and guests to read
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Must be able to stand for extended periods of time
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Must be able to move quickly
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Must be able to push and lift up to 75 lbs. with or without assistance
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Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
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May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
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Exposure to cleaning materials
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May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
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Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
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Maintain a professional, neat, and well-groomed appearance adhering to Company standards
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Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
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Ability to maintain confidentiality
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Ability to handle a fast-paced, busy, and somewhat stressful environment
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