Sales Administrator

Join a growing Australian business and become a key part of a team that supports customers, sales operations, and order fulfillment across multiple channels.

This is a permanent work-from-home opportunity suited to someone who enjoys working in a fast-paced environment, has exceptional attention to detail, and takes pride in delivering excellent customer service.

What's in it for you?

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Permanent work-from-home setup

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Stable long-term opportunity

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Exposure to an Australian business environment

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Collaborative and supportive team culture

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Opportunity to expand your skills in ERP systems, customer operations, and sales administration

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Finish work early and enjoy your afternoons free

What you'll be doing

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Process B2B and B2C customer orders accurately and efficiently

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Manage orders from entry through to delivery

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Liaise with customers regarding order updates, delivery schedules, and inquiries

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Coordinate with Sales, Warehouse, and Accounts teams to ensure smooth operations

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Maintain customer records, product information, and system data

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Monitor order progress and resolve issues proactively

What we're looking for

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At least 2 years of experience in Sales Administration, Order Processing, Customer Service, or a similar role

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Strong experience processing customer orders in a high-volume environment

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Excellent attention to detail and data accuracy

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Intermediate Excel skills including formulas and pivot tables

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Comfortable using multiple systems, portals, and software platforms

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Strong customer service and communication skills

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Experience with catalog maintenance, data entry, and sales support functions

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Ability to manage competing priorities and adapt to different workflows

Working Hours

Australian Eastern Time Schedule

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• 4:00 AM to 1:00 PM PH Time during Australian Daylight Savings
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• 5:00 AM to 2:00 PM PH Time outside Daylight Savings
• This schedule is fixed, so we're looking for someone comfortable working early morning hours.