Security Supervisor in Security Ops London

Working arrangement: Fully site-based operational role

Working pattern: Monday to Friday, eight hours per day inclusive of a one-hour break. Occasional attendance outside normal hours may be required for planned training, exercises, or significant operational needs, in accordance with contractual terms and Bank policy.

Reports to: Designated Security Shift Manager

Supervisory responsibility: Day-to-day supervision of a designated security cohort, currently approximately 20 personnel

About the role

Security Operations is responsible for protecting the Bank’s people, buildings, assets, information, and operations. Working across a complex and high-profile estate, the function contributes to the Bank’s operational resilience and its responsibilities as part of the UK’s Critical National Infrastructure.

As a Security Supervisor, you will provide visible frontline leadership and oversee the safe, professional, and effective delivery of security operations. Your primary responsibility will be the day-to-day supervision of a designated Monday-to-Friday security cohort and associated public-facing, access-control, and external-interface activities.

You will allocate duties, maintain operational standards, support officer welfare and development, coordinate resources and make proportionate tactical decisions within your delegated authority. To maintain operational flexibility, you may also supervise or support wider Security Operations activity across Bank locations where you are appropriately trained, competent, and authorised.

This is a frontline supervisory role. Security Managers retain accountability for overall operational command, rostering, workforce planning, strategic direction, significant changes to operating arrangements and formal employee-relations decisions.

Key responsibilities

You will

• Provide visible leadership and day-to-day supervision to in-house security personnel.
• Coordinate public-facing security, access control, screening, searches, vehicle, and delivery activity, guarding, and patrols.
• Translate management priorities into clear briefings, instructions, and operational tasking.
• Allocate duties, monitor post coverage, and maintain accurate information on personnel locations and operational commitments.
• Ensure personnel maintain high standards of vigilance, conduct, appearance, customer service, and procedural compliance.
• Respond to incidents, alarms, and emergencies, making timely and proportionate tactical decisions within delegated authority.
• Initiate approved security and emergency procedures, coordinate available resources, and maintain effective communication until responsibility transfers to a Security Manager or the emergency services.
• Ensure incidents, decisions, handovers, and operational activity are recorded and escalated appropriately.
• Address immediate concerns relating to standards, conduct or performance through instruction, feedback, and coaching, escalating serious or repeated concerns through the appropriate management arrangements.
• Support day-to-day attendance, sickness, welfare, and development matters within the boundaries of the role.
• Conduct proportionate checks of posts, equipment, records and operational delivery, supporting audits, exercises, and assurance activity.
• Deliver operational briefings and task-specific instruction, identify training needs, and communicate learning from incidents and exercises.
• Apply security controls firmly, consistently, proportionately, and respectfully.
• Build effective working relationships with Bank colleagues, contracted security providers, visitors, contractors, senior stakeholders, emergency services, and external security partners.
• Contribute frontline knowledge and operational feedback to reviews and service improvements.

Operational scope

Your duties may include

• Access control and identity verification
• Perimeter, reception, and front-of-house security
• Vehicle access, deliveries, and screening
• Personal, property, vehicle, and building searches
• X-ray and other screening activities
• Static guarding and patrols
• Security Control Room operations
• Monitoring CCTV, access-control, alarm, fire, and communication systems
• Event and incident support
• Responses to security, fire, and medical emergencies

• Specialist or unfamiliar duties will only be undertaken where the necessary training, competence, equipment, and authority are in place.
• About you
• Minimum criteria

You must be able to demonstrate

• Experience supervising or leading personnel in a security or comparable operational environment.
• Experience responding to incidents and implementing emergency procedures.
• Clear verbal and written communication skills.
• The ability to work the stated Monday-to-Friday pattern and across Bank locations as required.

Essential criteria

You will also need

• The ability to provide visible frontline leadership and clear operational direction.
• Strong situational awareness, sound judgement, and proportionate decision-making under pressure.
• The ability to coordinate resources, manage competing priorities and escalate shortfalls or risks promptly.
• Experience addressing operational standards, conduct and performance through instruction, coaching, and appropriate escalation.
• The ability to support attendance, welfare, and staff development within defined supervisory boundaries.
• Good working knowledge of access control, searches, screening, patrols, guarding, and building-security operations.
• Competence in relevant security technology, including CCTV, access-control, alarm, fire, communication, and screening systems.
• The ability to operate effectively in a Security Control Room environment, assess information, maintain accurate records, coordinate responses, and escalate incidents.
• A professional, customer-focused approach and the confidence to engage with a wide range of stakeholders.
• High standards of integrity, discretion, professionalism, and personal accountability.
• The flexibility to support wider Security Operations activity within the remit of the role.

Desirable criteria

It would be beneficial to have

• Experience in Critical National Infrastructure, financial services, government, or another high-security environment.
• Experience supervising both in-house and contracted security personnel.
• Relevant security, Control Room, first-aid, incident-management, or screening qualifications.
• Experience supporting operational training, exercises, assurance activity, or post-incident reviews.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.

Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

Salary and Benefits Information

• We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
• Location London Sites - This role offers a salary of £33,600 - £37,800

In addition, we also offer a comprehensive benefits package as detailed below

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
• A discretionary performance award based on a current award pool.
• An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how