O365 Analyst

Job Purpose

We are looking for an experienced SharePoint Analyst with over 5 years of hands-on expertise in designing, developing, and managing solutions within SharePoint Online and the broader Microsoft 365 ecosystem (MS Teams, OneDrive, Power Platform, Viva and MS Graph).

The role focuses on site design, permissions management, custom forms, workflow automation, and governance, along with exposure to AI-powered solutions and modern Microsoft technologies.

Position would be primarily covering UK hours (12:30PM-9:30PM IST). May be needed to cover rotational shifts (US and APAC Hours)

Duties: Design and develop SharePoint Online sites (communication sites, team sites) aligned with business requirements

• Manage and implement SharePoint permissions, access control, and governance policies
• Develop and customize forms using Microsoft Power Apps (PowerApps Studio)
• Build and maintain workflows using Power Automate for SharePoint-based processes (simple to complex)
• Administer and govern Power Platform environments, including DLP policies and environment strategy
• Collaborate with stakeholders to gather requirements and translate them into technical solutions
• Implement document management solutions (metadata, content types, retention policies)
• Develop intelligent document processing solutions (classification, metadata extraction, search optimization)
• Integrate SharePoint with external systems using Microsoft Graph API
• Design and develop AI-powered solutions within Microsoft 365 (e.g., automation, insights, content intelligence)
• Ensure compliance, security, and best practices across SharePoint and Power Platform
• Provide support, troubleshooting, and continuous improvement of existing solutions
• Resolve O365 tickets escalated from the service desk and communicate directly with customers to resolve, escalate, or reroute tickets
• Title and job description are not exhaustive, and the Smiths may require you from time to time to undertake other reasonable tasks within your capacity.

Essential

• 5+ years of experience in SharePoint Online Development
• SharePoint\MS Teams\OneDrive

• Site design and architecture
• Permissions and access management
• Lists, libraries, content types, metadata
• SharePoint Migration experience with tools like ShareGate, SharePoint Migration Manager, etc

Power Platform

• Hands-on experience with:
• Microsoft Power Apps (Canvas apps, custom forms)
• Power Automate (end-to-end workflow automation)
• Experience in Power Platform administration and governance
• Environment management
• DLP policies
• Licensing awareness

Automation & Integration

• Strong experience in workflow design (simple to complex business processes)
• Experience with Microsoft Graph API for integrations and Microsoft PowerShell

Desirable

• Microsoft certifications (e.g., MS‑900, PL‑900, or similar)
• Experience with SharePoint Framework (SPFx) for custom development
• Exposure to Azure services (AI, automation, integrations)
• Familiarity with Microsoft Copilot capabilities
• Basic scripting knowledge (PowerShell, PnP)
• Knowledge of Microsoft Purview
• Knowledge of REST APIs and connectors

Impact and Scope

• Support the global infrastructure of O365

Key Internal & External Relationships

Internal

• Global Service Desk
• Client Services
• Operations Team
• Project Managers
• Business Engagement Mangers

External

• Microsoft
• HCL, Kagool
• Guest Users

HSE Requirements

• This position is required to assure compliance of Company operations to all applicable laws, regulations and standards, good business practices and company documented procedures (including knowledge of all standards, government occupational health and environmental regulations and statutes related to the site).
• Follow all environmental requirements consistent with supporting the company’s environmental performance goals.
• Complete, and actively participate in all other HSE training requirements

At Smiths, our values guide everything we do. We act with integrity, always doing what’s right and holding ourselves accountable. We bring passion to our work, striving for excellence and innovation. Our customer focus drives us to deliver outstanding service and solutions. We take ownership of our actions and outcomes, working collaboratively to achieve shared goals. And we treat everyone with respect, fostering an inclusive and supportive environment where diverse perspectives are valued.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)