Office Assistant (Student Worker)

The Student Worker assists the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties.

Work Schedule

6-8 Hours Based on Student Schedule

Position Responsibilities

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• Greet and assist students, parents, and visitors in a professional and courteous manner
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• Answer phone calls and direct inquiries to appropriate staff members
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• Provide general information about financial aid processes and deadlines
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• File, scan, copy, and organize financial aid documents
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• Assist with data entry and updating student records in internal databases
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• Prepare outgoing mail and distribute incoming mail when needed
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• Support staff during financial aid events, workshops, and orientations
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• Perform other clerical tasks and special projects as assigned

Required Qualifications

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• Must maintain confidentiality of student records in compliance with FERPA regulations
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• Must be a currently enrolled student in good standing at Butler University
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• Must be eligible for student employment (Federal Work-Study or Institutional Work Program, if applicable)
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• Strong interpersonal and communication skills
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• Ability to handle confidential information responsibly
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• Detail-oriented, organized, and reliable
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• Proficient in Microsoft Office (Word, Excel, Outlook), especially working on analytics in Excel
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• Professional demeanor and a willingness to learn

Preferred Qualifications

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• Previous office or customer service experience
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• Familiarity with financial aid terminology or processes

Other Expectations

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• Maintain regular and punctual attendance.
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• Comply with University standards and policies.
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• Ensure confidentiality of information.