CONSULTANT

Join MSX International, a global leader in providing innovative solutions and services to the automotive industry. As an Express Maintenance Coach, you will be responsible for the professional delivery and installation of MSX Express Maintenance solutions, developing and maintaining relationships with assigned dealers, and providing training and support. The ideal candidate will have 7-10 years of dealership or aftermarket management experience and proficiency in Microsoft Office applications.

• Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentation.
• Conducting dealership express consultations and providing remote and in-dealer classroom training as outlined in the MSX Express Maintenance program curriculum documentation.
• Timely and comprehensive completion of dealer action plans, implementing best practice processes within the Express Maintenance operation.

The successful candidate will possess at least 7 - 10 years of Dealership or Aftermarket management experience. High school diploma or General Equivalency Diploma (GED) is required. OEM dealers contact experience is a plus, as well as excellent verbal and written communication skills. This position requires proficiency with Microsoft Word, PowerPoint, Excel as well as navigating internet web-based applications. The successful candidate must also reflect an exceptional track record and attributes that includes:

• Ability to leverage relationships to identify and sell the business case for change

• Analyzing data from dealer financials and operational assessments to establish improvement action plans

• Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level

• Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI

• Demonstrated proficiency with PC applications in a Windows environment

• Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales

• Ability to influence the sales personnel and technicians in the training processes and monitoring the results

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.