Senior Global CRM Manager

Join Just Eat <Takeaway.com>, a leading global online delivery platform. As a Senior Global CRM Manager, you will drive retention efforts across channels, shape CRM execution, and influence local and global teams. You will design and optimize multi-channel CRM campaigns, analyze data, streamline processes, and collaborate with various teams. The ideal candidate has proven expertise in multi-channel CRM marketing, an analytical mindset, strong stakeholder management skills, and exceptional communication skills in English.

• Design and optimize high-impact multi-channel CRM campaigns across email, push, SMS, and in-app platforms, focusing on driving long-term customer lifetime value.
• Drive excellence through rigorous A/B testing, data analysis, and segmentation to continuously improve campaign performance and customer retention metrics.
• Collaborate across the business, with data, product, and brand teams, to ensure messaging is timely, brand-aligned, and always puts the customer first.