Accounts Receivable Assistant - Student Accounts

JOB SUMMARY:
The Accounts Receivable Assistant - Student Accounts serves as the “face” of accounting to those calling about account balances, charges, invoices, etc. This person assists with registration and other functions of Accounts Receivable.
ESSENTIAL JOB FUNCTIONS:
The employee in this position will have the following essential job functions:
Answers the telephone and emails and responds to questions related to tuition, loan or other accounts receivable balances for students, faculty, staff or others
Mails monthly billing statements
Verifies payments received in mail and night deposit box
Approves and records student requested changes to tuition payment plans
Enters all Monthly Payment Plan changes on student accounts.
Enters and post GL edits
Sends monthly collection letters for past due payments related to AR, RT, LN and Tuition
Transfer accounts to the collection agency as needed
Update addresses in the database including mail forwarding
Serves as a backup for the window cashier and accounting clerk
Serves as backup to Bursar for check refund approvals and approving daily deposits
Performs other duties as may be assigned by supervisor.
EDUCATION:
The person in this position should have a minimum of a high school diploma.
EXPERIENCE:
The person in this position is required to have at least two years of previous work experience related to customer service, accounting or accounts receivable. Secretarial experience is also preferred. The person in this position should also have strong Word and Excel skills.
SUPERVISION:
The person in this position will supervise no one.
The person in this position will report to the Bursar.
WORK ENVIRONMENT:
The person in this position will work in a typical office environment.
EQUIPMENT:
The person in this position will use the following equipment: computer, calculator, etc.