Team Lead - Program Management

Position Summary: The PM Team Lead will be expected to lead / mentor a team of Program Managers, in all aspects of the RECARO Program Management process. The PM Team Lead must have the industry experience / knowledge required to manage complicated / product development projects and be in position to mentor less experienced Program Managers. The PM Team Lead is responsible for the coordination of all activities related to the fulfillment of assigned customer orders for commercial aircraft passenger seats, from the time a program is handed over by the Sales department, through development, certification, supply chain and production, and until program closure. The primary focus of the Team Lead is to ensure that they, and their team provide complete satisfaction of assigned customers with the RECARO Aircraft Seating products and services, maintaining cost, quality and schedule control, as well as RECARO’s quality and design standards. The Team Lead and their team are responsible to maintain program on time performance, quality, cost and weight targets, for all assigned programs. The Team lead must be able to manage both complex and development programs.

Essential Duties and Responsibilities include the following, other duties may be assigned

• Responsible to manage program team to achieve project results:
• Lead program task and team meetings in an efficient manner
• Follow up on open items with each individual prior to their due date
• Agree and maintain OEM submittal requirements and due dates.
• Manage customer changes in close coordination with all impacted team members.
• Estimate resources and participants required achieve project goals. Where required, negotiate with department managers for the support of required personnel.
• Identify and manage project dependencies and critical path and continually manage project expectations with team members and other stakeholders.
• Identify and resolve issues and conflicts within the project team and when not solved in team meetings escalate them to management board.
• Define priorities within the project and agree on delegation of tasks and responsibilities to appropriate personnel with clear accountability within the program team.
• Responsible for overall program performance
• Primary focal for ITCM, PDR, CDR and other technical meetings
• Responsible to organize implementation of FAI open items
• Interface with OEM contact and provide regular program progress reports to ensure complete visibility of program at all times
• Continuously monitor OEM ratings and negotiate or correct as required
• Report program difficulties to the program review board and implement the decisions from review board
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
• Responsible to adhere Department processes and procedures
• Actively participate in team and PMO meetings to support process upgrades or develop new processes/ procedures
• Develop and adhere to program management guidelines and standards for project execution.
• Develop necessary processes to manage new seat models or complex development programs.
• Prepare project audits and implement risk analysis using RECARO standards and tools.
• Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements (as part of lessons learned practice)
• Responsible to lead a team of Program Managers
• Provide mentoring / guidance to PM team members.
• Responsible to complete performance reviews for each direct report.
• Work with the Senior Manager of Program Management to define program assignments between PMs to ensure a balanced workload.
• Interface with OEM contact and provide regular program progress reports to ensure complete visibility of program at all times.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Interact with other department managers to ensure program processes and procedures followed through.
• Support program managers and APMs in the assigned customer group.
• Responsible to manage sales acquisition process
• Participate in sales offer meetings and coordinate the required tasks where program management support is needed.
• Ensure quoted timeline can be achievable and the required resources from program management are realistic.
• Support sales in case of program management attendance in customer meetings
• Manage resources for assigned customer group (Airbus, Boeing or development)

Requirements

Education/Experience

• Minimum of a Bachelor’s degree is required, Master’s degree is preferred. A degree in Business, Mechanical, Aerospace or Electrical Engineering is preferred with a minimum of 7 years’ experience in a Program Management role.
• Must be able to manage resources for assigned program group.
• Must be able to manage complex and development programs including Research and Development work.
• Strong, proven customer relations skills are required.
• The position requires a high level understanding of engineering concepts and FAA certification procedures for commercial aircraft seats
• Must possess strong negotiation skills and the ability to positively influence customer decisions, while maintaining a high level of customer satisfaction.
• Proven track record of meeting commitments.
• Strong problem solving skills with the ability to exercise mature judgment are required.
• Ability to multi-task and operate in a fast-paced, high pressure environment. Excellent organization skills are essential.
• Must have excellent internal and external communication and presentation skills.
• Ability to take initiative and work with minimum supervision.
• Multicultural background is a plus.