[BizOps] : Talent Acquisition - C2H / C2C (Vendor Hiring Expert)

Talent Acquisition – Vendor Hiring & Recruitment Operations

Experience Required

5+ Years

Location

Noida

Role Overview

We are looking for an experienced

Talent Acquisition

who can drive end-to-end hiring strategy with a strong focus on

vendor-driven recruitment models

. The ideal candidate should have hands-on expertise in managing recruitment vendors/consultants, optimizing external hiring channels, ensuring cost efficiency, and delivering quality talent within defined timelines.

This role requires someone who can independently build and manage vendor ecosystems for large-scale hiring while also leading internal recruitment operations, stakeholder management, reporting, and process optimization.

Key Responsibilities

1. Vendor Hiring Strategy & Management

• Develop and execute recruitment strategies through external vendors, consultants, staffing agencies, and recruitment partners.
• Identify, onboard, negotiate commercials, and manage relationships with hiring vendors.

Build a strong vendor network for multiple hiring categories such as

Tech Hiring

Non-Tech Hiring

Leadership Hiring

Bulk Hiring

Contract/C2H/C2C Hiring

Monitor vendor performance based on

• Closure ratios
• Quality of profiles
• TAT adherence
• Offer-to-join ratio
• Cost per hire
• Conduct regular vendor performance reviews and remove underperforming vendors.
• Ensure vendors follow company hiring guidelines, compliance policies, and SLAs.

1. End-to-End Talent Acquisition

• Lead end-to-end recruitment lifecycle from requirement gathering to onboarding.
• Partner with business leaders to understand workforce planning and hiring priorities.
• Create hiring roadmaps for critical and volume hiring requirements.
• Ensure timely closure of open positions while maintaining quality benchmarks.
• Manage recruitment pipelines across multiple departments/functions.

1. Stakeholder Management

• Work closely with hiring managers, department heads, and leadership teams.
• Provide regular hiring updates, pipeline visibility, and market insights.
• Manage escalations related to hiring delays, vendor performance, or candidate experience.

1. Recruitment Operations & Process Improvement

• Build recruitment SOPs for vendor hiring workflows.
• Track recruiter and vendor productivity metrics.
• Ensure proper ATS/HRMS updates and recruitment documentation.
• Drive automation in recruitment reporting and tracking systems.
• Improve hiring turnaround time and reduce dependency risks.

1. Analytics & Reporting

Track and publish recruitment dashboards covering

• Open positions
• Aging positions
• Vendor performance
• Joining ratio
• Offer drop percentage
• Source effectiveness
• Hiring costs
• Present monthly hiring reports to leadership.

Required Skills & Competencies

• Strong expertise in
• vendor hiring models
• Hands-on experience in
• vendor management and negotiations
• Team handling experience
• Strong stakeholder management skills
• Expertise in bulk hiring and lateral hiring
• Recruitment analytics and dashboard management
• Process creation and operational excellence mindset
• Strong communication and negotiation skills
• Experience working with ATS/HRMS platforms

Key KPIs

Time to Fill

Cost per Hire

Vendor Closure Ratio

Offer to Join Ratio

Candidate Quality Score

Hiring Manager Satisfaction

Recruitment SLA Adherence